Casa de Nelly

Clean, comfortable and spacious. We had access to a large terrace and 2 small ones. Views, sunsets and night skies were beautiful. Easy walk to shops, restaurants and seafront /beaches in the town. We had several early starts so only had breakfast once, but it was nice. Staff were very helpful. Beautiful walks close by

I stayed here for 2 nights as part of a group tour with Intrepid. The hotel setting is very nice, and it's conveniently located just one street back from the waterfront. We were able to check in around midday which was great, and the staff were very friendly. My room was very basic and quite small, but clean and functional. The bathroom was also small but I had no problem with the hot water in the shower. The wifi was ok, a bit patchy but that's standard in the Galapagos. There was air conditioning in my room, but I never turned it on as it didn't get too hot. It never got very dark due to the lights outside, there were patio lights that got turned off at night, but even the street lights came through, but this was only a very minor issue. I don't think this hotel offers breakfast, we went to a cafe near the harbour instead. Overall if you're looking for something cheap and clean in a good location then I would recommend this hotel, as long as you're not looking for any additional frills.

What a great place! Staff are friendly and helped us from the airport. Even took us around to see the town and location of everything. Hotel is walking distance from everything you need. Wifi was great and rooms were clean and comfortable. There was a lot of furniture in our room and layout wasn't the best but we made it work. The grounds were amazing and I would recommend this as a nice place to make a home base on San Cristóbal. Could see the ocean from the top patio. Would highly recommend.

Loved my stay at Casa de Nelly. I stayed a total of 6 nights here—3 nights in a single room on a lower level with a city view (could've slept 2 in a big double bed) and 3 nights in a room on the upper floor with a big balcony outside my door w/ excellent views of the bay from both the balcony and from inside my room (I booked a single, but the room could've slept 3 w/ a giant king-sized bed + a twin bed AND a small refrigerator—not sure if that's always the case when booking a single room). Both rooms were very clean and good-sized with ample shelving and hangers, and they each had a table with a stool. A nice, unexpected feature was a spray nozzle by the shower for washing sand off your feet & shoes—there's also one on the grounds so you can do it before you even get to your room. I'd stay in either room again. The property has a charming little courtyard area with hammocks and natural wood tables, chairs & benches. I'd have loved more time to simply hang out there. The location is fantastic—close to the end of the malecon and Playa Mann. Many mini-markets & lavenderias and other conveniences very close. A wonderful tour company (Islanders Galapagos a/k/a Islanders Store) is only half a block away. Casa de Nelly is a family-owned hotel, and the two brothers who manage it are very friendly & helpful. Three times they called taxis for me, and upon my arrival in the Galapagos, one of them even picked me up at the airport himself. You can have breakfast at the hotel ($7 at the time of my stay), and it features fresh fruits, etc. from the family's farm! I had the breakfast one morning, and it was delicious & filling. Free filtered water for refilling your water bottle as often as you need to. During my stay, a huge bunch of bananas from the family farm hung in the courtyard, and guests were welcome to snap one off whenever. They were SO good! The WiFi worked well for me in both rooms. Just make sure you're signed into the correct one for your floor.

This place was so bad we moved to a AirBNB across town. Cold showers, ants, broke screen (let insects in), mold and more. Service was slow but kind. Food was awful. Location is great. Overdue for a make over.