Hilton Grand Vacations Club Ocean Tower Waikoloa Village

你剛來到酒店 找停車場的時候 發現停車要五十刀一天 對於一個家庭主夫或者情侶出遊的人來説 這五十刀你覺得一點也不值 因為它離得酒店並不夠近 然後你匆匆的找到前台 他卻找不到你的預訂單 因為三個酒店合在了一起 你需要坐1km/h的火車到達你的前台 然後經過漫長的等待 一聲aloha喚回了你的注意 在你軟磨硬泡的攻勢下 酒店終於同意了你11點退房的請求 然後給你升級到了濱海房 果不其然 第二天你被鳥兒的吵鬧喚醒 小孩子的跑動和哭聲讓你並沒有覺得你在度假 行了編不下去了 還不錯酒店

It was good had a great time but if booking through a 3rd party site be prepared to pay way more fees that were never shown to you. They did rectify the situation but nonetheless it is still the principle of the matter and I would probably refrain from booking here again.

Newer area of the Hilton Waikaloa, definitely recommended for families. All the amnesties and kitchen tools are provided. Hotel was perfect for our family getaway.

I recently stayed at the Hilton and unfortunately, my experience was less than satisfactory. Location: The hotel's location is far from ideal for those looking to explore local shopping and dining options. It is situated quite a distance away from any major shops or restaurants, which made it inconvenient to access basic amenities and enjoy the local cuisine. Check-In and Reception: The front desk service left much to be desired. The staff did not provide any advice or recommendations regarding nearby shopping or dining options, which added to the frustration of the hotel's remote location. Parking: The car parking situation was also inconvenient. The parking area is located far from the rooms, making it a hassle to transport luggage and belongings, especially after a long day of travel. Room: The room itself was spacious but had several issues. It was not bright enough, creating a somewhat gloomy atmosphere. The bathroom was small and the exhaust fan barely functioned, leading to poor ventilation. The carpet in the room was old and dusty, and to make matters worse, I encountered cockroaches running around the room, which was a significant hygiene concern. Dining and Amenities: The dining options and amenities at the hotel were just okay. However, the pool, which is often a highlight for hotel guests, was located far from the rooms, making it inconvenient to enjoy. Overall, my stay at the Hilton was disappointing due to its remote location, unhelpful front desk service, inconvenient parking, and several room issues including poor lighting, small bathroom, dusty carpet, and pest problems. While the dining and amenities were passable, the overall experience was not up to the standard I expected from a Hilton hotel.

日本語対応の方もいらして助かりました。 ハネムーンで訪れ、素晴らしいロケーションにリゾートビューからオーシャンビューにグレードアップしてくださったり嬉しかったです。ありがとうございました。

タオルが臭かった 車ないと行くのが大変です プールは綺麗でイルカや亀がいてとてもよかったです 部屋の清潔感はあまりない さ