Hotel Caesar Palace

Our stay at the Caesar Palace Hotel in Giardini Naxos was overall a delightful experience, largely thanks to the exceptional staff who made our holiday memorable. **Outstanding Staff** First and foremost, the animation team was a highlight of our stay. They organized a wide range of activities that catered to guests of all ages. Whether it was engaging games, relaxing sessions, or invigorating sports, the team ensured that there was never a dull moment. Their enthusiasm and energy were truly infectious, making each day exciting and fun. The reception staff were equally impressive. They were always available to answer any questions we had and handled any issues promptly and efficiently. Their helpfulness and friendliness made us feel welcome and well taken care of throughout our stay. The culinary team deserves a special mention for the fantastic food they provided. Each meal was a culinary delight, offering a variety of dishes that were both delicious and beautifully presented. The chefs clearly put a lot of effort into ensuring that every guest enjoyed their dining experience. **Room for Improvement** While the staff's efforts were exemplary, there were a few areas where the hotel could improve. Some aspects of the hotel were not well-maintained, such as the hairdryer in our room, which was not in the best condition. Additionally, there were minor issues like towels having holes. However, whenever we brought these concerns to the staff's attention, they were quick to address and rectify the problems, which we greatly appreciated. **Behavior of Some Guests** Unfortunately, not all guests were as considerate. Some seemed to misuse the all-inclusive nature of the hotel, behaving disrespectfully by piling their plates excessively and wasting food without regard for others. Additionally, some parents failed to supervise their children, leading to incidents like littering in the pool area. **Final Thoughts** Despite these minor drawbacks, our overall experience at the Caesar Palace Hotel was satisfying. The dedication and hard work of the staff truly made our stay enjoyable. We would gladly return for another visit, confident that the warm hospitality and excellent service would once again ensure a wonderful holiday. Thank you, Caesar Palace Hotel, for a memorable stay!

Fantastic hotel , been here 6 times now. Staff are amazing and friendly. Great location and free bus into town Great for families, good size rooms and balconies Plenty of choice for meals. Massive market just behind the hotel and a must is a trip to Taormina

Good balance price/services. We liked this hotel very much. Room with terrace was super. It was good - free hotel bus to the beach and free beach entrance and equipment. As well, it is municipal bus stop near the hotel and you can go to Catania or Taormina, with intensive night life. If you traveling with children, they have electric kettle in room. As well, it is a huge supermarket in 2 minutes near the hotel. Swimming pools are without heating.

Staff all friendly especially on reception and cleaners, impressed that team quickly restored electricity during a storm power cut. Also that shuttle bus drivers always picked up all passengers awaiting the service making 2 or 3 trips. Room a good size, bed comfortable and bathroom clean and functioning. Found breakfast to be busy but always enough food and fruit available. Lovely informative guide at a desk by the bar each evening for a few hours who was very helpful when we were arranging trips and buses.

Looking at the stats on Trip Advisor it would appear that 75% of nearly 2000 reviews score highly, this review is in line with those. I cannot abide negativity and its repercussions. Just spent a hugely relaxing and warm 2 weeks at Caesar Palace. It is an older hotel and it has the character and quirkiness to go with it, so much better than many modern hotels without soul. Our room was on 3rd floor overlooking pool, excellent,  aircon was not noisy, room was not drab, bed linen was fine. Room always cleaned to good standard and left smelling fresh. We found food to be very good, amazing variety of fish,  pasta and risotto dishes,carpaccio,sundried tomatoes, marinated olives, Arancini and many Sicilian vegetable dishes. In 2 weeks we never queued for food even when busy, which was normally at 8pm, we eat at 7pm. Always found something nice to eat. Staff were very attentive, wine in Restaurant was freely available and we have no complaints. As for comments about feeding at trough,  that says more about the users than the providers. To the Bar, where we were brilliantly served by, Katerina, Serafina,Paolo and Rafaelo  amazing range of top shelf world renowned Italian liqueurs, and others, plus Absolut,Gordon's,Bacardi,Ballantines. Bottled red and white wine which was available in local Supermarket at €5-6 a bottle, bit more expensive than vinegar and a better taste by far , Prosecco and of course Moretti beer. We had a great time working out different drinks, some of which were new to the staff. We made use of the Sun Deck on 3rd floor of main block, nice and private with amazing views of Etna. The courtesy transport to beach has set timings and signs showing those are in numerous locations around hotel, not too hard to find. I have never seen,or heard, any advice that says beach is only a few minutes walk, research!! Most surprising for me is reading and laughing at negative comments and their origins. Here is a tip when reading reviews, never read the negative stuff if it is well in the minority, because that is what it is ‘ Minority’ Overall a very positive stay, enjoyed at all times, would stay again without question.

Stayed 4 nights with a Newmarket holiday tour. Huge hotel, really could do with a refurbishment. Room was large, had separate small seating area with a Juliette balcony. Bathroom had a large shower and everything was kept very clean. I did ask reception for a couple of soft pillows and I had barely got back to the room when these were brought up so excellent service. I've never been to a hotel where you pay 50 Euros as a deposit for the safe but I suppose that’s an incentive to remember to return the key. The food was ok buffet style, quite a lot of choice but nothing I picked that was supposed to be hot was, it was all lukewarm. Had a lovely tasty bean soup but was tepid which was a shame. I didn’t find things were replenished that quickly. Would have been nice to have some loaves instead of the rolls at breakfast. The machines in the dining room dispensing breakfast drinks were brilliant. Dining room was extremely busy as you can imagine for the size of the hotel and a lot of tour groups use it. It’s not really the sort of hotel I would book myself.