Portsmouth Port Solent

The dining room and bar area very cold did not appear to have any heating. Room 135 never did get any hot water as at the end of the corridor. Insufficient staff but those in attendance worked very hard.

Recently stayed with my family to have a rest after a long ferry ride. Originally I was gutted when my wife booked a premier inn but it was way better than expected. Beds comfy Good tv Nice breakfast The staff were friendly. A lady called Tina was helpful and chatty I will gladly stay in a premier inn again

We recently stayed at the Premier Inn in Portsmouth (Port Solent) and were genuinely impressed by the exceptional service from the entire team, particularly Julie and Alan. Julie deserves special recognition. Warm, professional, and incredibly attentive, she made every interaction feel personal. Nothing was too much trouble, she ensured our meals were served promptly, exactly as expected, with a level of care that’s rare to find. Julie consistently went above and beyond, and it’s clear she takes great pride in delivering outstanding guest service. Premier Inn is very lucky to have her. Alan was equally fantastic. From the bar, he brought energy, efficiency, and a friendly presence that added real warmth to our evenings. Alongside a brilliant colleague who checked us in initially to also checking in during our meal service. Together they helped create an atmosphere that was both relaxed and engaging. Together, Julie and her colleagues make an exceptional team. They struck the perfect balance between professionalism and personality, making us feel welcome and looked after from start to finish. The hotel itself was clean, comfortable, and well-run, but it was the people who truly made our stay memorable. We’ll absolutely return. Well done to the whole team at Premier Inn Port Solent!