James in Shanghai
21. Juli 2024
We checked in, there was no wait, and the staff were friendly and knowledgeable. It was a great touch that the staff member offered to show us a map of Porto and the key things he would recommend doing in the city.
I can’t stress enough just what an excellent location this hotel is in, no public transport is required. All the key sights are within a short walking distance. It is also very walkable from the train station.
The room was great, with adequate lighting, a huge TV and some excellent shower products. The bed was relatively firm and comfortable.
We enjoyed breakfast for the 3 nights. There had been a miscommunication about the price of this, however, the hotel manager was very helpful in rectifying this via email communication after the stay.
The young female staff member we engaged with for breakfast each morning was also very friendly, warm yet professional.
As IHG Platinum members we decided to try this Hilton property and were not disappointed. It was excellent from start to finish and the prompt reply and rectification from the hotel manager is testament to the care, detail and excellent management of this property. I highly recommend this hotel for your stay in Porto.
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