Comfort Suites Portland Southwest

房間設施較舊的comfort suites，不太匹配suites的標準，不推薦。

衞生挺好的，前台接待挺禮貌

Your hotel is getting old and shabby, Toilet needed work, no cookies at night, We will be looking for another hotel when we come up to Portland,

The staff was wonderful and the breakfast was good considering we came 20 minutes before breakfast was ending. The room was clean and we were thrilled to be able to swim. The only issue I had was the walls are paper thin so I woke up several times to noise from the rooms above and next to me all night long (up until 4am). This was a trip for an appointment at OHSU so sleep was really important and the kids and I had trouble going to sleep and staying asleep.

The hotel canceled or reservations on Christmas because I didn’t have proof of my service animal being certified. Which I was able to find later that night I just needed more time. The manager said I would get my money back but when the third party called to verify I would get my 200.00 back the person who promised us a refund said he didn’t have authority to do so. Had to sleep in our car on Christmas and they wouldn’t give us our 200 dollars back

Yes the room was spotless the lady at the front desk was friendly and very helpful. My wife and I will be back to this motel again

Checking in and we were not greeted. Room was ok, found some hair on our bedding in a few places. Overall its a value inn and you get what you expect.

The staff was very friendly, and the price was right. They had breakfast, the pool was great, and the hot tub worked perfectly—my kids loved it. It was also close to dining, shopping, and OHSU, which made the location convenient. However, the building itself is older and really needs updating. The hallways were dark, the wallpaper and door frames were peeling, and overall it felt more like a Quality Inn or Rodeway Inn level of quality. It’s fine for a quick overnight stay, but not the kind of place you’d choose for a vacation.

Staff at check didn’t even look up at me once while checking in. Not even a hello to greet us. Just walk in and said ID. That was it. Any staff that was at reception never acknowledged anyone that was in the lobby. Didn’t even look at you. The only staff member that was nice was the lady in the kitchen, breakfast room.