Comfort Suites Portland Airport

We fly in from Hawaii, our flight delayed 3 hours, so we arrived at the hotel at 4am, the girl at the counter was walking towards outside and saw us entering the hotel with luggages without saying a word, we thought she was stepped out just a bit, and waited in the lobby, but she disappeared! There was another man in the lobby he tried to help us find her however no luck. We were so very tired and waited in the lobby for half an hour, she finally came in and gave us the key of the room, it only took like 2 minutes. If it were that simple, why not just handed the key to us upon our arrival, we tried to make phone calls, but the phone rang right in front of us in the counter with nobody inside, it's very very very frustrated.

Enjoyed my time here! Quiet and comfortable no issues! Check in was a quick and easy process. Breakfast was great and rooms cozy! I would recommend staying here and I would also stay again. Airport close by along with various food options just a short drive.

The front desk / shuttle driver on this morning, Janet, made up for the rude unhelpful person last night. Desk person, not shuttle driver last night.

The heater running in the third floor hallway makes too much noise. I wound up sleeping in the car.

Lobby smell was unpleasant. Staff was friendly and room was clean but dated with some furniture damaged.

Room was clean, easy access to hotel off the 205, ample parking, surprisingly quiet for the busy area, pool and hot tub were nice. We had little interaction with staff except at check- in and check-out, but the small interaction we had the staff were hospitable and friendly. Easy and fast check-in process. Only stayed one night and didn't make it down in time for breakfast, but we would certainly stay again.

The room was clean and lovely and the breakfast was great! We enjoyed our 3-day stay very much.

The room was good and the area felt safe and comfortable. Honestly no complaints! Check-in and check-out was also very easy!

Staff is lovely. Hotel decor is a little tired, but the bathroom lighting was THE best I've ever experienced, even at luxury hotels. All I needed was a comfortable place to sleep for a few nights on a business trip, working in Vancouver and Portland suburbs. This filled the bill. Although I didn't make use of the free breakfast, there was a terrific variety of choices. The nearby JawFish restaurant was a bonus find.