Hotel Tsg Grand

I went with my family of 6 members and stayed at this hotel for 1 night before moving on. Our stay at TSG Grand was quite disappointing. The rooms were just about acceptable. The hotel looked old and boring. The rooms were average. We had lunch there and the food was above average. The staff were competent without being outstanding.

Visited with my family at around 6 in the evening at restaurant mehak. The waiter simply denied that you cannot order starters now as the restaurant is closed, we will take the order after 7:30 pm. Seriously?? None of the hotels / restaurant will say this to the guest. What you guys are thinking? The customer needs to wait for 1.5 hours to eat something. No proper information is given by them the staff about the happy hours, however in reception they have the pamphlet displaying about the happy hour. I will attach the image. Upon asking about the same on billing time they simply denied that the offer is not valid for us. Staff naming PAPAI is very rude and dont even have the manners how to deal with the guest. I too work in the hospitality industry. And guess whats there excuse is - we cannot add beer in IMFL package. Seriously disgusting. Making customers fool. Management should seriously look into this matter.

Nice hotel in the city of port blair. Rooms are neat and clean. House keeping and room service were good and quickly they help. Meena ji from housekeeping kept our room very neat and clean and rooms were ready before our check-in... Buffey Food items should be improved under the MAP plan