Super 8 by Wyndham Port Arthur/Nederland Area

Everything was ok

Good price, but not so clean. The air conditioner in the hall was not working at all. It was so hot in the hallway. The air conditioner in the room did not work well. I had the air on 65 the entire night and I woke up in the middle of the night sweating. When I checked into the room, there were fries on the floor, burns, cuts and gum stuck to the desk chair. The room was not clean. I hope in the future this helps you all to do better. The breakfast was filled with low value things and uncooked bacon. If I didn’t have to stay for work I would have checked right back out.

Pool! Not sure why in the summer pool was closed. Its always closed for some odd reason

Mr. Balouch It was good enough for the one-night stay and inexpensive. Breakfast was served around 7:00 a.m., and it was mostly cold items. Rooms were clean but had old house smell. also we had a visit of a Huge Red cockroach in the bathroom

The property was fine. However, I was offered early check-out in the app as I completed the pre-check-in process. I declined it, but then changed my mind. When I arrived at the desk, the desk clerk was on the phone correcting a billing issue. Instead of politely greeting me, she pointed to a chair and told me to take a seat and wait. When she completed the call, she did say hello, and when asked if I could have early check-out she said it was not allowed. I did not dispute her statement. The next day at check-out, I had a similar experience with the same young lady. As I approached the desk to check out, I was greeted by a maintenance lady who was sweeping the floor. The young lady was on the phone again addressing another billing issue. I stood there for a minute as she continued talking, but not acknowledging me. The woman who greeted me prompted her to assist me by stating to her that she had a customer to assist. The young woman hung up the phone, and I gave her the key card. I was attempting to share with her that early check-out was offered in the app, and they may want to change that, but she kept speaking over me. I paused to let her make her statement, and then shared the information with her. While the facilities were fine, the young desk clerk's demeanor was off-putting. I hope she just had two difficult days, and this is not her normal demeanor. However, I visit the area quarterly and generally stay overnight 1-3 nights; I would not stay here again.

Not fancy, but Practical My stay was a bit stressful. I could not get local channels on the TV. The manager couldnt either. The maintenance man came, however I was getting ready to leave.