Ledgowan Lodge Hotel

Well, what can I say about Ledgowan Lodge. This has to be the place to have a family and friends get together, Craig and his family will go well above and beyond to make your stay a memorable one, absolutely nothing is to much trouble. Over the years we have stayed there a number of times, each stay better than the last. But this one was a landmark birthday and Ledgowan Lodge and the staff were outstanding, we are already planning the next visit. This is probably the best location that you could have, with the best service and a friendly family atmosphere - even better in the winter when the log burner is on that you will find in the Highlands of Scotland.

We have been coming to Ledgowan Lodge Hotel for years as a family and also with friends. This year we decided to hold my dad's 70th birthday here and Ledgowan did not disappoint! There were 15 of us staying and we received excellent service from start to finish. Craig was absolutely outstanding with the food on both nights for all 15 guests being perfectly cooked. The menu choices were ideal and Craig even bought balloons to decorate for dad's birthday. Alongside the wonderful evening meals, all bedrooms that we occupied were comfortable, clean and well-appointed. Furthermore, the drawing room and reception areas were highly comfortable with amply room for us all, evening managing to play a game with 15 of us in the drawing room! The bar is well stocked and all 15 guests were able to enjoy several (many!) drinks on both evenings. Craig and the other staff of the hotel went over an above to make our party feel like we were the only ones there despite having other guests to look after, including tour groups stopping for teas and coffees. We have decided we will be back again for the next significant family birthday and can't recommend the hotel highly enough.

Lovely house. Expensive. You can tell it's a country house. Lots of stags on the walls, yet crystal and silver everywhere. Nice sized rooms. Quiet. Small staff but never felt ignored. We weren't there long - just an overnight. Nice bathroom but plan on having your own bottle of shampoo/conditioner.

Our party of four arrived at 4:30 and were told if we wanted to eat we had to do so at 6:00. Having had a late lunch this was not feasible. They explained this was due to a large party being seated at 7:00. We asked for a later option and the best that was offered was 6:30. We considered going elsewhere and went to the bar to find it hammered with the large party to the point we could not even get in. We sat outside to discover the only option within 10 miles was closed on Tuesday. We decided to cut our losses and go elsewhere. We have never checked out as soon as we’ve arrived so this was a first. The manager insisted we pay the two rooms in full. While I appreciate we were up for this you would have thought he might have considered the situation and met us perhaps halfway. The hotels inability to offer a dinner service at a fair time with guests paying £300 per room is not the responsibility of the guest. Be warned - book in for dinner in advance as the customer service here is dreadful. There is no taxi service so the remote location cuts down your options and while the manager finally offered scampi and chips at 8:00 and said he felt bad about charging us he couldn’t take out the chip and pin machine quick enough! As he was unwilling to negotiate on room cost we felt we would rather move on to Inverness which is just down the road.

We called here for lunch when passing by and really enjoyed it. The hotel has a grand elegance about it. Service was excellent and the lunch sandwiches were fresh, well filled and well presented - suggesting that generally the standard of catering here is high. We were impressed and would like to come and stay at this hotel overnight.

Lovely situation, grand opulent old country house. Very welcoming and excellent attention to detail. Food very good Fantastic service by Craig who made our stay special. He was a complete star and was so aware of your needs. Would definitely return