Gastnutzer
17. Oktober 2024
Since we had booked extra bed as we our three including our 13 years old child, they denied extra bed stating that extra bed is provided only to adults and we should have mentioned adult in instead of child while booking. After lot of argues they agreed to provide extra bed. Restaurant services are very bed as it is always full with outside peoples and customers staying in rooms has no preferences for them. They will not take your orders and ignore them for hours. Many items from menu were not available and only rice were available one night we called for dinner in room around 9. 30 pm, we called 4 times for status of order and told they will provide, at last i called at 11 pm and we were informed that restaurant is closed and order can not be served now. With such unprofessionalism and rude behaviour of the staff, we slept without any taking dinner that night. Stay was horrible due to such unfriendly, rude, regionalism attitude of the staff and we do not recommend for this hotel to anyone
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