Gastnutzer
31. Dezember 2024
Opted for this so called "Heritage property" because of its location and some positive reviews but made a big mistake of ignoring some negative reviews which are actually true First of all, the emails sent to hotel after online booking regarding queries on parking, etc was never answered. The rooms are just like normal other hotel rooms and mostly everything having white colour furniture and walls to give the heritage look. Toilet flush was faulty. Do not expect hot water more than 2 mins inspite of keeping the geyser on for 10mins. This point is also mentioned by one of the guests in their reviews The housekeeping intercom was never answered. The staff are are untrained. Infact they talk pretty loudly with each other. Sometimes even verbal fights can be heard during breakfast. Very limited space to accommodate guests for breakfast and the entry door for the staff from kitchen to breakfast area keeps banging making a lot of noise everytime someone passes through it Only positives is breakfast options, the property location and the person at the reception trying to sort out issues knowing the limitations of the property. I won't recommend this property considering the service and price they charge. Instead stay at hotel promenade just 3 mins walk from villa cavi at same price. There is nothing special or heritage about this property except for lot of white color
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