Hotel Fewa Trip Bewertungen

Antwort der Unterkunft: Vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie unser Hotel sauber vorgefunden haben und schätzen unsere Bemühungen, Ihnen unseren bestmöglichen Gastfreundschaftsservice zu bieten. Wir freuen uns darauf, Sie wieder begrüßen zu dürfen. Mit freundlichen Grüßen, das Team von Hotel Fewa Trip

Antwort der Unterkunft: Vielen Dank für Ihre Bewertung. Allerdings sieht es so aus, als ob Sie sich mit anderen Hotels verwechselt haben. Wir sind in Pokhara ansässig und verfügen derzeit nicht über Fitnesseinrichtungen. Wir würden es begrüßen, wenn Sie die Bewertung noch einmal überprüfen und neu schreiben könnten.

Antwort der Unterkunft: Thank you so much for your kind words. We’re thrilled to hear that you enjoyed our service and the breakfast we prepared for you. Our team is dedicated to making your stay as comfortable as possible, and it’s wonderful to know we succeeded. We hope you have a great journey ahead, and we look forward to welcoming you back soon.Kind Regards,Hotel Fewa Trip

Antwort der Unterkunft: Thank you for taking the time to share your feedback with us. we are sorry about how you felt. Your feedback regarding cleanliness is taken seriously, and we are committed to maintaining the highest standards throughout our hotel. We have looked into this with our housekeeping team and laundry service provider. We are taking measures to try preventing this. We are glad to know that you appreciated our hotel's perfect location, top-notch service from our staff, and the quality of food served. We value your patronage and hope to have the opportunity to welcome you back and provide you with a much-improved experience.Kind Regards,Hotel Fewa Trip

Antwort der Unterkunft: Thank you so much for your review. We're glad to hear that you had a peaceful stay and found our facilities comfortable. It's great to know that the air conditioning, toilet facilities, and service met your expectations. We look forward to welcoming you back again soon.Kind Regards,Hotel Fewa Trip

Antwort der Unterkunft: Thank you for your positive feedback. We're delighted you enjoyed your stay and found our service exceptional. Our team takes great pride in providing helpful assistance to our guests. We're pleased you appreciated our new and beautiful hotel and found our location convenient. We look forward to welcoming you back soon.Kind Regards,Hotel Fewa Trip

Antwort der Unterkunft: We're thrilled to hear that you enjoyed your stay with us and that our services met your expectations. Providing modern amenities like elevators is part of our commitment to ensuring our guests have a comfortable and convenient experience. It's wonderful to know that you found this feature noteworthy. We would be honored to welcome you back again on your next visit to Nepal. Thank you for choosing to stay with us. Kind Regards, Hotel Fewa Trip

Antwort der Unterkunft: Thank you for taking time to review us. We appreciate your positive comments on our cleanliness, service, and location. We apologize for the oversight regarding the bedsheets and will address this with our team. We strive to provide a comfortable stay for all our guests and will ensure that your concerns are taken care of. We value your review and hope to have the opportunity to welcome you back for much better experience. Kind Regards, Hotel Fewa Trip

Antwort der Unterkunft: Thankyou for sharing your positive review about your stay at our hotel. We are thrilled to hear that our front desk, housekeeping, kitchen and F&B teams worked well together to make your experience enjoyable. We'll pass along your kind words to everyone involved. We hope to welcome you back soon for another fantastic stay. 😊Kind Regards,Hotel Fewa Trip

Antwort der Unterkunft: Thank you for your kind words. We're delighted you enjoyed our hotel's location and found our rooms clean. It's great to hear that you consider us one of the best hotels in Pokhara. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay. Kind Regards,Hotel Fewa Trip

Antwort der Unterkunft: 感謝您的反饋。我們很高興聽到攜程解決了烘乾問題。需要澄清的是，烘乾服務確實是我們洗衣服務的一部分，在平台上註明是收費的。我們很高興為您免費提供。感謝您對語言障礙的理解，並很高興我們的員工能夠有效地為您提供幫助。我們也很高興您在陽台上欣賞費瓦湖的景色。正如我們在辦理入住時提到的，自助早餐可供 20 人或以上的團體享用。對於人數較少的客人，我們提供單點菜單。如果您有任何其他建議或疑慮，請告訴我們。您的意見對我們很有價值。親切的問候，費瓦旅行酒店

Antwort der Unterkunft: Thank you for your feedback. We appreciate your honesty and we are sorry about how you felt about some aspects of your stay. Regarding the dusty balcony, unfortunately this is likely result of windy weather that Pokhara was experiencing (specially in the afternoon) around the time of your stay. Thank you also for pointing out about counter top and the bedsheet. We have already discussed all these points with our housekeeping team (at our team brief meeting), and also with our laundry service provider to maintain or improve our guests' experience. Our hotel is located 5 mins walk from Fewa Lake. This means we are not too far from the busy area, but also not too close to the bustling street. In other notes, we are glad you appreciated our service and the packed breakfast for your early departure. We hope to welcome you back for a better experience in the future.Kind Regards.Hotel Fewa Trip