Extended Stay America Suites - Pleasanton - Chabot Dr

最大優點是便宜，有個簡易廚房，空間比較大，停車位充足；缺點是設施相當老舊。

很大很方便

The Staff was very nice. I got a suite for my family and even my dog can be with us. Stores near by and breakfast places

Atleast no water fountain or water, utensils are dirty no hand soap in bath room and kitchen, no tissue towels in kitchen

1. The elevator was not working and had to use flight of stairs to get to the room. The stairway amd walkways were dirty. Appeared like theybhad not swept or vacuumed in a while.

This was going to be an unexpected stay due to a horrible traffic jam going home. I got to stay in Pleasanton not only the great price, but I was amazed that all those kept up compared to other hotels. Good location however the elevators were broken so past the second floor would’ve been a little inconvenient. You have to request shampoo. And the breakfast is very minimal.

No response from frontdesk. Breakfast was a pack-and-go: basically they had on option for muffin/bar .. nothing else. Room was still old except new flooring. Water drainage issues seen

On October 8, 2025 we checked in for our stay at the Extended Stay in Pleasanton, CA with a reservation for two rooms. Upon arrival, the desk agent was only knowledgeable and willing to check in one of our rooms. When I returned to the desk with a copy of my ******* reservation in hand explaining that we had a second room, there was another younger guy working who apologized and checked in our second room. He explained that both rooms couldn't be on the same floor, although we had previously asked this and again at arrival, which we were ensured wasn't an issue. Keeping in mind we are traveling with 6 people, one of which is my mother in law, for the purpose of her husband's funeral, she was offered a different room type and we were told that the difference of the cost for the lesser room would be refunded the next day, but would place us on the same hallway. Next we went up to our rooms and found that the double queen room keys would not operate the lock and the handle appeared broken. After several attempts to enter our room, we went back to the desk where the desk agent came up and let us in. The keys were reprogrammed and we went to dinner. We did find the hallways to smell of cigarette smoke and the next morning my mother in law to have an asthma attack and me to have a migraine due to the overwhelming smell overflowing into our rooms. Without feeling we could continue our stay through Monday at the property, we came downstairs and informed the desk agent.

😩 Sorry, but bed was hard as a rock, toilet paper holder broken before I even got there, no ice machine, refrigerator was small with open door Tiny freezer, carpet stained and frayed.