derekjE5533VE
25. Juni 2025
I read some of the reviews before we went and there was alot of negativity about this hotel, luckily we dont pay attention to these and decide for ourselves. This hotel is absolutely amazing, the time we arrived the ramp/ walk upto where our room was, was shut so we did have a bit of a walk with suitcases and a pram but once we were there it was fine was just a few stairs to get to the bottom where the pool and reception is, Is not something that bothered us as our room was in a good location right outside the the kids splash pads and slides area, which our boy finlay loved he spent alot of time up here aswell and a big shout to Marina who is so good with the kids up there such a credit to the hotel she is. finlay had never gone down a flume before but Marina got him to go down once and that was it we couldnt get him off , loved the set up of the Rooms an upstairs and downstairs it was all clean and tidy and always cleaned and fresh towels the next day, water left in fridge for us which we didnt expect, only small thing i found with the room was the upstairs curtains dont completely close but that was our room so it was fine for us be good if it was looked at so they close completely, very clean and tidy hotel their is always folk walking around cleaning, We were always able to get sun loungers, didnt go down to the bottom pool as our boy loved the one outside reception and the toddler pool he was in it near enough all day every day. Animation team were excellent always getting the kids and adults involved in activities and they were so good at the kids disco and evening entertainment finlay loved getting involved all the animation team are a credit to the hotel aswell in fact every member of staff we had the privilege of speaking to reception, bar staff, cleaners waiters/waitress, chefs, are a credit to the hotel all friendly and great at interacting with the kids, Food was also very good plenty choice at breakfast lunch and dinner there is always something you can eat, I seen so many folk on here and facebook complaint about the food, judge for yourself some folk just like to moan about anything really dont know what they expect from an all inclusive every all inclusive we have been to before here had the same theme nights and same choices. They do run buses down to the beach and siam park we only used the siam park one, i would not recommend siam park for small kids def not for 6 and under there is not much for them and it is a waste of money the other water park which i cant mind the name off as we didnt go but heard from other families that it was great for smaller kids, Great place all in all finlay made some great new friends as did we, he even had a wee girl friend that insisted on sitting with him for tea a few nights all this made it an brilliant unforgettable holiday, We will definitely be returning to this hotel in the future as is such a great family hotel perfect for just a relaxing holiday by the pool, Reminder dont believe all th
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