Gastnutzer
16. Dezember 2021
It had been two years since we had a holiday, so because of that it seemed a good idea to roll out the red carpet and go for something special. It was expensive (€2110 for 10 days) and that was after a discount, but I thought, based on what I had seen, it could be worth it. Oh dear no. What looked to be a fantastic holiday was a figment of their imagination. I will make sure anybody that ventures here will do so at least knowing some of these problems. You can read this, or you can move on. Take the website: “It definitely has that wow factor, with a modern design and great interiors.” – partly true – it was modern, but “great interiors”? No. The interior is worn & well downstream. Kitchen – website states “An elegant kitchen with all kinds of luxury to prepare some dishes with our local gastronomy” - very basic implements. An ancient fridge which has the insides from a different model – broken drawers & drawers that won’t work. Bedrooms – there was a double bed which we used - it had one pillow cover, the other excluding cover. Between the four single beds we found another cover (and that was it). The sheet was just enough to fit over the (uncovered) mattress, but the minute you lay on it, the sheet came out so we were left lying on a bare mattress. There was no other “linen” stored anywhere in the property. “The interior of the ground floor is designed with exotic plants from the Isla Palmeral and aromatic plants with the stone of Lanzarote.” – nothing when we were there. The pool was the only thing that fitted the description – unfortunately though right across the road (about 50 metres) is a massive hotel development – at least six tower cranes (see picture). The workmen started at 7.00 (sometimes earlier) and they worked until 7.00 at night at least 5 days a week - endless noise. If we had been told up front, we could have made a decision, but obviously they decided that it would be best to get us there & nothing was said - not a single mention. Parking outside (see picture) was “challenging” with all the site traffic parking there 7.00am to 7.00pm. What we thought was included (from website) were • "Lounge flat screen TV" - very small (not 43"), virtually nothing worked (see picture) • "DVD player" – sorry, no. • "1 Main Bedroom: 1 Double bed with private bathroom, safe (Wardrobe), TV, air conditioning and music" Safe – it didn’t work according to the instructions. After two days and numerous calls to Maria (she will appear later) someone arrived. She spent quite some time getting it to work (the written instructions were wrong) but if you imagine working with someone who doesn’t speak English there was no confidence that whatever we put in cold be got back out again. No TV, no music • "Jacuzzi and Hydromassage Showers with views of the garden, ideal for a romantic evening." The shower was absurd – no pressure (see picture). Jacuzzi (if you wait a long time to fill) had no view to the garden. The lighting in the property (
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