Rog R
17. September 2024
On arrival there was nobody at the front desk, just a sign saying " be right back". 10 Mins later a young lad with no customer service training appeared, I mentioned we have been waiting for 10 mins but he offered no apology, no greeting to the hotel even, and definitely no thank you after checking in. The room smelled like musky old carpeting and cigarette smoke ( we took a non smoking pet free room ). The side table lamps had rust on the base, the push button vanity light switch had a hole in it, making it dicey to want to use it to turn on the light, but even though, broken light switch does not say much for this hotel. We booked for 4 nights however had to leave back to Canada in an emergency, checked out at 3pm but was told no refund as we went past the 12pm deadline. Seriously ! Anyways, they can keep my money, we wont ever come back.
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