Hotels in der Nähe von Capela Monte Alegre, Piracicaba

Arrived at the property early at 10am from international flight and was not able to check-in but realized other people were checking in before us and not having to wait. finally at 3pm i approached the desk and inquired if the room was ready. Just so happens a room was ready exactly at 3pm so completed the check in process, got keys and went up to the smallest nastiest room you could only imagine. I quickly went to the desk and said that’s not the room we booked. Thankfully I had the our reservation printed out indicating a suite and comparing pictures on the website we were given a basic standard room. When questioning the front desk staff, they went silent only speaking Portuguese in front of me like secretive. They went to get the manager, Gunter who came of a back office smiling asking how he can help. however after telling him what my problem was he quickly changed faces and began to tell me over and over that we got the room i booked, referring to a standard room, although i’m holding a printed copy of my suite booking?? Gunter or Gunther (i actually had to ask later as he would not tell me his name). We went back and forth in conversation telling me I was illusional with the room and that i got the standard i booked. I showed him my confirmation print out indicating the suite booked and he actually told me that I can have the suite but would have to pay the difference in rate. This outraged me and I immediately called our booking agent to report his repeated attempt to fraud me into paying more money. I requested to leave immediately because of the discrimination received by Gunter and the insults he continued to express to the staff in portuguese thinking I only spoke English. (Don’t judge your guests by the book) Gunter refused to offer a full refund stating i had checked in earlier in the morning? This was getting crazier, i reminded him I had just received keys as they denied any early check in and he was fully aware seeing me all day around the lobby. This hotel is the worst in all levels of expectations; service, cleanliness and professionalism…if discrimination is what you want then this hotel is for you, otherwise STAY AWAY!!!!!

In diesem Ibis habe ich mich schon mehrmals gehostet und ich war immer sehr gut betreut. Es gab schließlich Punktprobleme in den Zimmern oder Buchungen, aber alle wurden leicht von der Betreuungsteam gelöst. Dies ist der starke Punkt des Hotels, zusätzlich zu einer guten Lage, einer guten Unterkunft und einem guten Frühstück.

Gostei muito. Café da manhã excelente. Como minha primeira experiência eu recomendo.

Das Hotel liegt im Zentrum einer einfachen Straße. Das Zimmer ist groß, das Bett und die Wäsche sind komfortabel. Es hat TV mit mehreren Kanälen. Wifi nimmt gut. Die Reinigung war unsachgemäß. Alles in guter Zustand zeigt, dass sie die Zimmerausstattung kümmern und renovieren. Frühstück ist gut tb, variable. Ich dachte nur, dass der Kaffee selbst ein wenig mehr Geschmack, aber mit Milch ist akzeptabel. Und hatte ein süßes Brot mit Coco q Ich dachte, q war halb hart, trocken (Vielleicht war es alt). Als Ausgleich hatte ich einige gut schmeckende Schaumwürmer, Früchte, Kuchen, im Allgemeinen gefällt mir. Die Pflege ist sehr herzlich, wir kommen nächstes Mal wieder.

Ótimo ambiente. Excelente iluminação natural. Acomodações impecáveis. O banheiro é muito bem organizado. Tudo com excelente manutenção e aparência de novo.Limpeza impecável. O espaço da Piscina é muito agradável. Restaurante confortável, aconchegante e comida maravilhosa Considerei o Hotel bem familiar. Não ouvi um ruído sequer durante a noite, apesar da diversidade de Hóspedes que lá estavam: vi muitos jovens, vi casais, vi equipe de produção de Fernando e Sorocaba, eu mesma fiz parte de um grande grupo de Músicos e Musicistas que se hospedou no final de semana e, todos, sem exceção, amamos o atendimento. Aaaamei também o atendimento no Restaurante. Todas carismáticas e dedicadas, mas Vanessa Souza se destacou: alegria e doçura pura. A colabora Vanessa Souza é maravilhosa. E Alessandra, a Gerente, garantiu com maestria que tudo saísse muito bem e acolhedor. Ponto negativo para o WIFI: não foi possível acessar por todo o período. Pra mim, só um detalhe. Continuo 100% satisfeita.

Alle Rechtliche Welt