Hotel Albatros

Great hotel with an amazing view. My room was the best place to watch sunset. The stuff is very friendly and accommodating and the breakfast had so many options . I would definitely come back and recommend this hotel.

Unhöflichkeit seitens der Betreiberin, die sich um die Beantwortung der Telefonanrufe kümmert, wir baten um Informationen und sie antwortete uns zunächst mit einem arroganten Ton und beschwerte sich auch, dass ich sie erneut angerufen hatte: Der Grund war, die Buchung aufgrund von Covid zu stornieren. Außerdem gab er an, dass es keine Rückerstattung geben würde, und das alles immer mit ARROGANZA. Es ist das erste Mal, dass mir das passiert, weil es in anderen Strukturen normalerweise immer super nette Leute gab. NICHT EMPFOHLEN!

The worst hotel I have ever been in my life . The front desk lady is very rude no form of customer service, poop stains in toilets, my nephew got stuck in bathroom for over 30 minutes, infestation of ants in room. Dirty sheets found someone's used bandaids wrapped up in the so called blanket on bed, hair all over sheets. Male that works the front desk in the evening is very unhinged and intense I requested a cab he said he would let me know I called another one that was cheaper the male started screaming at me and my family I felt threatened by him. NEVER AGAIN !!!!!!!!!!!!!! I had to take out extensions due to ants being in my hair ants bit me up literally have hives all over me

This was the most disgusting and dirtiest hotel I’ve ever stayed at. The sheets were not changed. The bed cover was soiled. The floor had crumbs the plastic shower stall had soap scum all over it. There was hair on the toilet when I got there. The showerhead kept falling off the bar And the water didn’t go down. I had to fight to close the door of the shower because the floor was getting soaked. The towels were dirty, dingy, and crunchy. This is the absolute worst place ever stayed. I sat on the dresser because the bed was disgusting. They said they gave me a sea view room the only thing I did see was the pool . Save your money and go to another hotel in Sorrento. It was way too far to walk to the train, and the streets were deserted. I was emotionally getting depressed, staying at hotel. I literally had to book another hotel in Sorrento and take the loss because I booked for four days. Both the hotel and jet line vacations awful in trying to resolve any problem of this disgusting hotel.

We looked at reviews after booking this hotel and were nervous we had made a massive mistake. Upon arrival we were greeted by a lovely Italian lady at the desk who also decided to change our rooms so we would be over looking the pool instead of the street just because they had the rooms available, the rooms were lovely and clean lots of large towels, extra pillows in the wardrobe so we had two each instead of just one, Wi-Fi in reception which also worked in our rooms, the pool was open and was lovely and refreshing, a little dangerous for children as there is about a foot drop from the pool edge to the water level, the pool floor was also slippery and a massive steep drop to the deep end which was very deep so just be sure to have floating aids, we didn’t get to have dinner but we did have breakfast which was lovely and there was lots of options to choose from, all the staff were lovely, kind and couldn’t do enough for us, the morning we left we had to be ready before breakfast started but they let us have coffee’s and the chef even brought us a plate of pastries whilst we waited for our transport, I probably wouldn’t stay here for a two week holiday but if your traveling through the area or staying for a few days like we were then it is perfect, i honestly do wish we could of stayed more than a few days. I don’t know if maybe they have just made huge improvements after negative reviews but we couldn’t believe it was the same hotel in the reviews, it was a lovely place :)

I am a student who went on a school trip to Italy and stayed in this hotel, it was one of the worst hotel experiences I’ve ever had. The rooms were kept tidy but very dated and there was leaks which caused mould which is a serious health concern. The hotel food was very disappointing after a 12 hour journey to the hotel we were hoping for some nice food and comfortable rooms and we got neither. The food looked like something you would a dog with salty lettuce and meat that we didn’t even know what it was, we didn’t get any choice in what we ate and the only drink was water which came in 3 jugs which looked unclean and very old. Looking at past review images the hotel has not changed in the past 10 years, which the staff were assured that the hotel had been updated by the travel company. On the first day we were hoping to use the pool but we were told that it was hired out by a private party, and we managed 40 mins on the second day, on the third day the we were told we couldn’t use the pool due to dangerous chemicals in the water but we returned from the day to see children using the pool. (Our teacher Robin G left a review which has images attached)

This hotel is the worst one I have ever stayed in. They didn't let us go in the pool while making excuses it was being cleaned (we saw other guests in it). The food was disgusting. We found a nail on the floor of our room alongside a TV which didn't work. There was a poo stain in every toilet and the pool had hairs inside it. The floors were very dusty( my socks were once white, now black and brown). The very angry hotel cleaner shouting down the corridor every 5 seconds and not doing any cleaning. Someone got stuck in the bathroom for an hour and a half while waiting for someone to come. The walls were paper thin and you could hear everything in every room. The cleaner must have got a bit angry due to the punch hole in my door. Other than that a great experience staying at the hotel (never returning in my life). :)