Phu Quoc Privatunterkünfte

Начнем с чистоты. Чисто до блеска, местоположение прям возле сансет тауна и возле места проведения салютов. Завтраки были норм но не отлично. Огромный лайк за то что нас бесплатно возили в лотус кафе на завтраки. Работники очень добрые и готовы помочь.

Great hotel! Cozy and stylish room with a view of the sea, sanset town and evening fireworks. Good choice of breakfasts (especially appreciated the European option!). Very helpful and friendly staff who are ready to help with all questions. I recommend everyone who comes to Phu Quoc and wants to visit sanset town to stay at this hotel💫

Новый отель. Чистый. Отличные и абсолютно новые инверторный тихий кондиционер и ТВ LG. Сантехника работает хорошо, постельное белье чистое. С балкона открывается великолепный вид. Администратор предоожил мне посмотреть ежедневный салют с крыши отеля. Администратор очень добрый и внимательный к гостям. Рекомендую этот отель. Билеты на канатную дорогу и многое другое можно приобрести в отеле. Цена будет такая же как и через кассу на входе канатной дороги.

Good The hotel is located very close to the swimming pools, beach and a few restaurants. The room was spacious and clean. They also arranged a taxi service from the hotel to the airport for me. Can improve on The hotel has THE hardest mattress I have ever slept on. It’s very uncomfortable and hurts your back. This can really be improved. There isn’t always someone at reception so when you check in, there might not be someone there and you have to wait. There also wasn’t anything on breakfast options or that they clean your room during your stay.

位置不算很優秀，但是服務人員都很貼心也會講中文還有一個個人廚房，直接可以從窗外看到海很有渡假氛圍 The location is not very good, but the service staff are very considerate and can speak Chinese. There is also a personal kitchen. You can see the sea directly from the window. It has a holiday atmosphere.

Очень рекомендую данный отель для уединённого и спокойного отдыха. Всё было супер!

1. Missing amenity: NOT all rooms have washing machine inside, even though it is clearly stated that this is included in the room amenities. The host/reception staff did NOT specify this information before OR after check in. Even if the machine is there, the host/reception staff does not provide any token amount of laundry detergent. So remember to “Bring your own detergent” 2. Vague communications: Questions emailed to the host via Trip.com are not always answered by the host (ie either no response at all or very late reply). Trip.com was helpful in advising me to email directly to the host (**************************) when the host failed to respond to some of my emails. However, it seems like the host does not check it’s own email box so I never get any response from that mailbox 3. Tedious check in process: There isn’t any clear information about the exact location of their office. Check in information is given ONLY via Chatting apps (eg Zalo, Kakao, Line or Whatsapp) at exactly the check in time, 2 pm (rooms are highly unlikely to be ready before that). I went directly to their physical office for assistance. Their office (with blue signage “Rosie”) is shabby and dubious-looking and totally incongruous with the given “Luxury Hillside Apartment” name). You MUST have mobile data roaming at that point to receive the room access code. The security guards based at each building’s beautiful reception floor have nothing to do with the rooms managed by this tiny “Rosie” office 4. Minimal staff: Cleaning staff hired by this Rosie agency seems unable to cope with the large number of room cleaning prior to guests’ check in. In the end, I think the limited manpower could only manage very basic, superficial cleaning of rooms. Ants seem to have built a colony in hidden crevices in some of the units as there’re always some crawling around the kitchenette/clothes-hanging cabinet every now and then 5. It’s a 50/50 chance of whether you are assigned a fairly new and really nice apartment or a worn-out one with some broken down/missing fixtures. You just have to risk it, in return for a stunning view of the fireworks (in rooms facing the Kiss Bridge) 6. The agency staff are okay and they do try to help. Unfortunately, I find them somewhat inexperienced and their services and expertise are a mismatch for this fine category of apartments. The Rosie agency staff have a tendency to give routine, generic answers when dealing with feedback and complaints. They probably can do well in operating guest houses or backpackers’ lodge where expectations from guests are much lower

Sauber und ordentlich, und wir hatten drei separate Betten. Jedes Zimmer verfügte über zwei Sonnenschirme und täglich eine neue Wasserflasche. Das Personal ist sehr nett und hilfsbereit und spricht Englisch. Tolle Lage! Nur 3 Gehminuten von der Hauptstraße entfernt finden Sie verschiedene Restaurants, eine Apotheke und ein Spa. Im Eingangsbereich der Unterkunft befindet sich das Restaurant (Tween's Kitchen). Ich liebe das Essen und die Getränke! Ich empfehle grünen Mangosalat, gebratene Nudeln, Kokosnusskaffee usw.

Betrachten Sie die Bewertung fünf Punkte, es gibt eine Kluft zwischen dem Nach- und dem Erwartungsgefälle. Wie kommen Sie mit den wunderbaren fünf Punkten? Keine Badewaschen, die Zimmersanierung ist allgemein, es wird empfohlen, Sie selbst zuvor in den Laden zu sehen und zu entscheiden?

Простенький отель, со всеми удобствами, к самому отелю вопросов нет, молодой человек весьма быстро решал возникающие вопросы, из минусов отсутствие у соседей хоть какого-то уважения к чужому сну, после 12 ночи такое чувство люди не знают что такое сон, а наоборот только просыпаются