JULIA K
22. Juli 2024
This used to be a wonderful, intimate, elegant resort. It was sold to investors and is now “managed” by Hyatt. It has become tacky, w poor service, dated rooms and old dirty lounges around the pool, loud techno music, and a focus on alcohol. It has lost much of its charm. The property is still reminiscent of what was, but not half the quality of what it used to be…It was such a disappointment. I woke up at 5am to sit peacefully by the pool, and the techno music was booming. I went back to the pool at 9pm, and same thing. I wish I could post the video I took so you could hear what guests had to listen to. Impossible to have any peace and quiet which was the reason I chose a small resort. If you are seeking a quiet retreat with great service, definitely go elsewhere. The pool area was a disaster. If you pay high resort prices, expect high resort service. Not this kind of sloppy mess. Shameful.
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