Doubletree by Hilton Hotels in Phoenix

Upon check in to a 2 queen bedroom with my 3-year old son, the temperature was unbearably hot. 80 degrees! The air conditioner was already set to 68 and it was obvious the AC wasn't keeping up and wasn't going to get much better. The AC was working to some degree, because if it wasn't it would have been over 90 degrees in the 105 degree heat. I called downstairs to have maintenance come up while I went downstairs for dinner. They called me and said they would need to move me to a 1 King bed room. Upon check-in to the 2nd bedroom, it was slightly better than the first when it came to temperature, but again it was unbearably hot. I was sweating and now sharing a King bed with my toddler who was telling me it was hot. I couldn't sleep all night. I left the hotel early for my flight totally unrested. 0 minutes of sleep and I'm usually a sound sleeper. For my work, I'm in a hotel 2-3 times a week! Every week! All year long! And I have to go down to the front desk and ask for a new room about every 6 weeks across various hotels in the United States and other countries. What does that tell you? That AC units have an extreme failure rate in hotels compared to your own home's AC unit? Or that these greedy capitalists pigs try to do the bare minimum in maintenance and proper HVAC system design to reduce cuts to their profit margins and they just hope enough people who get into these totally unacceptable rooms will either accept a partial refund in terms of Hilton points, or they'll accept a King room when they wanted a double Queen and would have chosen another hotel property had they known this was going to be their fate for the night? I submit to you that there is only a tiny fraction of these AC incidents that are genuine AC mechanical failures. The rest are the product of greedy slum lords who know they are selling you a defective product and know you won't want to go through the struggle or the fight with them over it. I am a principled man. No one screws with me unjustly and gets away unscathed, even if it's for a dollar. I'll spend a thousand dollars before I let someone see a dime from me if they were taking that money on false pretenses. I was fully prepared to come back a week later to this establishment and rent out the exact same room in the exact same 105 degree heat, just to prove that this wasn't some coincidence that the air conditioning had failed soon before I arrived. Its obvious these inadequacies are known by management. The management of this hotel responds to every negative review on this website and accuses almost every guest on these review platforms of ”lying on social media.” Who are you going to trust? Who do you think the liar is? Is it the numerous guests with complaints? Or is it the management who accuses nearly every single bad review of being a lie? After days of calling the hotel for management and being told again and again and again that my call would be returned within an hour, or within 20 minutes, or whatever, I f

Zum ersten Mal in diesem Hotel. Sehr schöne Erfahrung. Ich würde wieder hier übernachten. Es liegt in der Nähe der Autobahn und des Einkaufszentrums. Mehrere Restaurants in der Nähe. Es ist auch in der Nähe der Hauptverkehrsstraßen. Ich habe keine der Einrichtungen genutzt, da es sich um einen Aufenthalt von einer Nacht handelte.