Tian Yi International Hotel

This experience was purely based on how my cousin felt about their rooms. Firstly, there weren’t any refrigerator, iron machines available in the room. As in any typical 5-star hotels, they would provide two key cards (one for each occupant), however, only one was given to us. Secondly, the breakfast was mostly Chinese cuisines (noodles, pau, dumplings, spinach, rice etc). When asked for omelette, the staff could not understand. The coffee and tea were pre-made in a jug with (insanely) high sugar and they were neither hot nor palatable. No water was provided and when checked with staff, we were directed to reception. Thirdly and most importantly, people were smoking everywhere. It’s like a smoke house - in lifts, in rooms, in corridors, at the reception and even in dining halls. And the hotel is 25 to 30 minutes away from city center. The positives were — staffs at the reception desk were amazing and they were very helpful with all our requests. The hotel is closer to the airport.

very good caring staff specially Petra. From booking to check out personalized care was provided.Though front desk not so good wrt language but Petra complimented all shortcomings .

The overall experience at the hotel was excellent! The environment is elegant, and the hygiene is very well maintained — the corridors and rooms are spotless. The staff are very professional and always ready to help whenever there is a problem, with a very friendly attitude. The front desk lady was very warm and kindly introduced nearby attractions and local food, which was very thoughtful. The hotel is also very cost-effective — truly great value for money. Whether for business trips or travel, I will definitely choose this place again. I’ve already recommended it to my colleagues and friends! 👍