"We rented the deluxe 3 bedroom cabin, which is a great unit. When we arrived the cabin was 50 degrees as they did not turn on the heat prior to our arrival. It took over 4 hours to get up to where we were not huddled in blankets. The bathrooms and floors were not clean, the mattresses and pillows are very hard, so hard my son opted to sleep on the futon since it was more comfortable. There is absolutly NOTHING in the kitchen except dishes. They said it was fully stocked with everything we would need, but not even a packet of salt and pepper so bring EVERYTHING if you come. The website says two large fireplaces, but only one is working, and there is nice game room with a poker table but no cards. I tried letting the owners know but got zero response."