Haustierfreundliche Hotels in Cuenca de Pamplona

This was a very nice hotel, clean and comfortable. However, we had two issues. Firstly we could not add our drink costs to the room bill, everything had to be paid up front. Our main issue though was on the second day of our stay we had a long day at the San Firmin festival in nearby Pamplona so decided to eat dinner at the hotel. We went to place our order well before the 10.00 deadline but we were refused and told the kitchen was too busy ! This is a dreadful way to treat residents, the hotel was very expensive anyway, and we ended up eating re heated tortilla from the bar. The restaurant was not busy, it was half empty but the staff member told us bluntly there was no way he would order us food. We would not recommend this hotel for that reason. Awful way to treat residents.

Das zentral gelegene Hotel kann man sehr gut anfahren. Zum Ausladen und Einchecken kann man prima vor dem Hotel parken. Amschließlich fährt man das Auto einmal ums Karrée in die nicht weit entfernte Tiefgarage. Der Service an der Rezeption und im Frühstücksraum ist sehr freundlich, der an der Bar weniger. Die Mitarbeiter dort waren nicht in der Lage, die Stehtische vor dem Hotel abzuwischen, sie waren immer schmutzig und klebrig. Die Zimmer und die Betten waren sehr gut, und auch das Frühstück ließ nichts zu wünschen übrig.

Todo muy bien, el hotel y su ubicación. El único detalle realmente incómodo fue el siguiente: las toallas eran nuevas y las colocaron sin previamente ser lavadas, tenían una especie de olor fuerte a químico y al secar no absorbía el agua y te dejaba todo el cuerpo lleno de pelusas. Realmente desagradable que todas las toallas para el cuerpo estuviesen así, lo comenté en recepción y me dijo que eran nuevas y por un error las colocaron sin lavar previamente.

During our outward journey to Belgium, our first stop was the hotel “El Toro Hotel in Pamplona”, located not far from the highway, a large private parking lot, a very good restaurant, and a very nice breakfast. The rooms are spacious, the beds are very good and the staff is super friendly, so it is highly recommended for anyone who goes this way, as long as we can still visit this place.

Alles, was ich brauchte, war alles, was ich brauchte, das einzige, was mir keine Sachen und Handtücher für die Mädchen hinterließ, die auf dem Sofa schliefen ,wie es für eine Nacht war, wir haben uns mit den Norden, die es gab, aber du konntest mit der Empfang über die Anwendung.Die ausgezeichnete Reinigung wünschen Sie sich so aufrecht zu erhalten .Empfohlen .

We have stayed at this hotel every year for the last 8 years when it was the Alma and the standards and service have always been excellent. Sadly, this is no longer the case having been taken over by Eurostars. The reception staff were as delightful as ever checking us in. The first shock came when we were told that the spa is no longer free but subject to a charge of 15 Euros per person for 1 hour. The spa was never busy so I can only conclude that this is a money making exercise by the new owners. If they did want to limit numbers they could simply employ a booking system without the need to charge. The better news on check-in was that we had been upgraded to a room with a terrace rather than just a balcony. The first task on arriving in the room was to make a coffee (no drink offered at reception as there always used to be). There was no milk in the room (and no complimentary water, only some in the fridge costing 4 Euros), so I rang reception to ask if they could bring some to our room. This quickly arrived but the receptionist was rather embarrassed to tell us that on this occasion there would be no charge for the milk but if we requested any more, there would be a charge. We could go to the bar ourselves and collect some if we wished. Not the sort of service we had when it was the Alma. The terrace had no furniture at all so I asked where this was. Apparently none of the rooms had any outside furniture. The previous owners had taken these items away and in the subsequent 3 months, the new owners had, apparently, been unable to source any outside furniture. The terrace was useless, therefore, unless you wanted to sit on the ground. We did pay to use the spa but had no bath robes in our room. Only when we arrived in the spa did we see someone else with a bathrobe. On checking with reception, it appeared that we should have had some in our wardrobe. The receptionist quickly found us 2 robes. If the hotel is now charging to use the spa, I would expect it to be in excellent condition. Sadly, 2 of the three shoulder jets were not working and, once again, there was no water available as there always used to be. We ordered food at the restaurant for our evening meal and I then asked to see the wine list only to be told that they didn't have a wine list but the waiter could recommend some to us. Just in time, we stopped him opening a bottle costing 45 Euros. A restaurant of this standard with no wine list seems extremely odd. In the morning, we went for breakfast and were asked our room number and told it was a buffet breakfast. We had several items from the buffet but I could not find any yoghurt. I was told they had none until some more was delivered. It seems very strange that a hotel of this standard should fail to keep supplies of such a basic breakfast commodity. No one approached us during our time in the restaurant to offer any other food for breakfast. On finishing I went to reception to ask if they had stopped

We were driving from France to Spain and needed a nightly stop-over. Having been pleased with NH Hotels in the past we gave this one a try. Easy access to and from the highways, covered parking, spacious, comfortable and clean rooms and a good breakfast. Our only complaint was their free WiFi which we weren’t able to access. Family friendly as well.

Ein super komfortables Bett, das für den Ruhestand sehr wichtig ist. Super Personal, immer bereit, Ihnen in allem zu helfen. Es gibt ein Restaurant und Sie können ein Tempel oder etwas mehr zu trinken. Kurz gesagt, alles war sehr gut.

Gutes Hotel der oberen Mitteklasse, sehr freundlicher Service, geräumige und saubere Zimmer, gutes Frühstück. Einziger Wehrmutstropfen: Parken nur gegen Reservierung möglich, ansonsten gleich nebenan im öffentlichem Parkhaus. Dort wurde aber mein Auto beschädigt.