Rosetta Hotel Perugia Tapestry Collection by Hilton

I highly recommend Hotel La Rosetta. The staff is quite friendly and a plus for me, spoke English with ease. The rooms are clean and spacious with nice art prints making it homey and inviting. The bathroom was quite nice with both a big bathing tub and a large shower. As everyone writes, the location is excellent, not just for access to the old city but to the parking garage if you are driving. The breakfasts were very good. The old city of Perugia is a lot of fun with such fantastic restaurants in a fairly small area. We did not try the Rosetta restaurant however bc it was more expensive, seemed a little too formal or stuffy and was never packed like the other restaurants. The town is well worth a visit with a great art museum. The small hillside villages and towns are all worth a visit as well.

We had a short stay but wished it could have been longer. The hotel is perfectly located to get to see the historic city center of Perugia. The staff was really above par! We had a mistake with our booking, and they were great at resolving it. Car Parking: We used the public parking as per the website suggest, it was a breeze drove up to the hotel, dropped off the bags, drove down to the car park dropped of the car and on the way up you take 5 sets of electric escalators which bring you directly to piazza Italia.. door to door it could have been more than 8 minutes. The breakfast was decent as per Italian breakfast go (could have use a bit more natural fruit!) Would definitely recommend and stay again

The hotel is in a really great central location in Perugia. The staff are very friendly and helpful and the rooms are decorated in keeping with the building. The beds were comfortable and had all the facilities we needed. We had an excellent stay.

First the positives......location. Now the negatives... Avoid Room 50 llike the plague. We had booked a superior double room and were pleasantly surprised to be allocated Room 50 with all it's grandeur, until that is one of us went to the shower. Only to find that the bathroom flooded to almost Biblical proportions !!! No amount of trying to mop up the water with spare towels worked. Response from the Front of House member of staff was to provide more towels, and an explanation of how a previous guest had accidentally broken one of the glass panes in the shower screen (which given it's appearance and condition had clearly been there for a good twenty years or more) which he claimed had been repaired,but that the problem persisted and that staff were aware of this.!!! His solution to the issue was to say "I can't do anything now,we'll deal with it tomorrow" Our reply was that this situation was unacceptable and could we please be moved to another room. Reluctantly he agreed to our request and allocated us Room122. We had booked for three nights, for the remainder of our stay we had quite a frosty reception every time we encountered the said member of staff. On checking out and paying the bill with a credit card a most unusual thing happened. The Front of House staff member on duty that morning asked for payment of the City Tourist Tax in cash. In all our years of travelling in Europe and paying various city taxes we have never been asked for cash payment when using cards.Hmmm? La Rosetta did not live up to expectations, breakfast was average and the coffee from the machine was dreadful. Italian guests must be appalled with it. We wished we had stuck with our first initial choice and gone with La Fortuna around the corner.

La nostra camera e quella dei nostri amici aveva un condizionatore di quelli mobili, rumorosissimo e non funzionante nella regolazione della ventilazione (che andava solo al massimo) Lo abbiamo dovuto tenere spento non riuscendo a dormire tutta la notte. La cosa che spiace molto è che l'abbiamo fatto presente alla reception la mattina dopo, dicendo che non avevamo dormito a causa di questa cosa e che avevamo trovato anche poca pulizia, ma non c'è stato nemmeno chiesto scusa, anzi sembrava fosse una cosa normale.

Na verschillende slechte recensies gelezen te hebben, waren we wat op onze hoorde. Geheel onterecht. Ja, het pand is oud, er kan vast een lik verf overheen en de meubels in de lobby zijn niet nieuw te noemen. Mare de service vinden wij prima. Altijd is er iemand bij de receptie. Bij ons bleek het bed doorgezakt, geen enkel probleem, we kregen een andere kamer, mochten de spullen in der orde kamer laten staan en het bed zou de volgende dag (het was bijna middernacht toen we erachter kwamen dat we echt niet lekker gingen slapen zo) gerepareerd worden. Onze kamer, 3e verdieping op de hoek, was niet echt groot, maar erg sfeervol. Met mooi uitzicht. De badkamer was wel erg klein, het douchen niet ideaal. De locatie is geweldig! De bedden slapen heerlijk! Het ontbijt was prima. Italiaans, dus heel veel zoet. Maar ook brood, kaas, ham en salami. En eieren. Kortom: nee, het is geen heel erg luxe-resort. En daar is de prijs ook niet naar. Maar de locatie, de service, en de locatie :) maken heel veel goed. Hele goede prijs/kwaliteitverhouding.