185 St Georges Terrace, Perth, Western Australia, 6000, Australia
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6.5/10
frozenlily
10/10
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123 Bewertungen
Zur Gewährleistung der Authentizität der angezeigten Bewertungen berechnen wir nicht einfach nur einen Durchschnitt. Stattdessen berücksichtigen wir sowohl die Glaubwürdigkeit der Bewertung als auch das Datum des Aufenthalts des Gastes zur Ermittlung der endgültigen Bewertung.
Verifizierte Bewertungen
Lage9.1
Ausstattung7.8
Service8.5
Sauberkeit8.5
frozenlily
Deluxe-Studio
Aufenthalt im Febr. 2025
Paar
4 Bewertungen
6.5/10
Bewertung vom 27. März 2025
The location is near Perth station making it very convenient. A direct train from and to airport.
The room is dated but functional. Housekeeping needs to improve as they don't top up the amnenties and vacuum the floor everyday. No toothbrush and bedroom slippers unless requested.
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Antwort der Unterkunft: Thank you for taking the time to share your feedback. We're pleased to hear that you found our location convenient, especially with easy access to Perth Station and direct airport connections.We appreciate your honest comments regarding the room condition and housekeeping. We're sorry to hear that the service did not meet your expectations, particularly with the replenishment of amenities and daily cleaning. Your feedback has been shared with our housekeeping team for review and improvement.Regarding the toothbrush and bedroom slippers, we do provide them upon request to reduce waste, but we understand how this may not have been clear and will work on making this information more accessible to guests.Thank you again for your valuable input. We hope to have the opportunity to welcome you back and provide a better experience on your next visit.Warm regards,Yov and team
Antwort der Unterkunft: Thank you for your lovely review! We're so glad you enjoyed your stay in the heart of Perth and appreciated the cleanliness, quality amenities, and convenient location. It’s great to hear that the free city buses made getting around easy for you. We hope to welcome you back again soon!Kind regards,Yov and team
Antwort der Unterkunft: Thank you for your feedback! We're glad to hear that you had a positive experience with our staff and the 24-hour reception. We also appreciate your suggestion regarding the laundry facilities. We understand that more machines could be helpful, and we will certainly take this into consideration for future improvements. Thank you again for sharing your thoughts with us! Kind Regards, Sarah and Team
Antwort der Unterkunft: Thank you for your fantastic review! We're thrilled to hear that you and your family had such a comfortable and enjoyable stay with us. It’s great to know that our spacious rooms, in-room amenities, and daily housekeeping met your expectations—even during the busy holiday season. We're also happy our front desk team could assist with your late arrival and ensure a smooth experience. Your kind words and recommendation mean a lot to us! We look forward to welcoming you back for another stay!Kind regards,Yov and team