Camping le Bois de Valmarie

We stayed in a eurocamp accommodation between 25/08/23-01/09/23 Il go through the experience start to finish, we flew into Perpignan airport. It is a small airport and getting through security was fast and easy. A taxi to the site cost 100€, we was told at reception this was a lot and should be more like 65€, they gave us a taxi number to call for the return journey however they quoted us 120€. Probably heard the English language and doubled the price. Onto the euro camp caravan, we booked a vista comfort, and this is where our arrival went downhill. I walked around the site and it was the tattiest, oldest caravan there. It did come equipped with everything needed to cook, pans utensils etc although the cheese grater still had cheese stuck to it and bits of sponge where someone had attempted to clean it. Beds were very hard, quite usual for a caravan, and the duvet linen did not fit the duvets. Plus side the air con worked very well. No TV, not a problem for us but there wouldn’t physically be any room to put one anyway, it was incredibly small and tight. There was a big tear in the flooring in kids bedroom that my son scratched the back of his leg on. The shower, there was mould along the silicon, and the temperature was very inconsistent. The view from the windows that did not look onto the decking was the wall/window of another caravan, they are close enough to reach out and touch the one next door, particularly the window in the toilet/shower looked into the window of the kitchen on the caravan next door. We had rain on one night which woke us up in the early hours as the caravan had a leak. Not a new leak either, the ceiling was already water damaged in the area it was leaking from, so a known problem just gone ignored. Upon complaining to the rep, we were told there were no alternative caravans in this site or any other nearby site and he said and I quote “this caravan is really passed it’s time and unfortunately you pulled the short straw of getting it” and there is nothing else he can do. The guy who came to fix the roof told us they were waiting till the end of the season to actually fix it. We don’t know if he did anything as it didn’t rain again. He had to get us a replacement sofa as the one we had got soaked in the leak. When we arrived our kids went to check the beds, in just a few moments one came running back to us with a bed slat in his hand saying it fell from the top bunk. It was only held on with duck tape. The rep who came to fix it, just taped it back on! We removed it to avoid the risk of it falling onto our son in the lower bunk. The seating area was very uncomfortable and the table legs blocked any leg room, and not enough room to move the table further out. Based on the caravan alone we would never book with eurocamp again. We checked while we were there and we could have booked direct with the campsite, got much better accommodation and at a lower price. The bikes in the bike hire on site looked pretty