Premier Inn Newquay (A30/Fraddon)

The Hotel isn't bad as long as you don't get a room on the end. As soon as we opened the door the smell of Mould hit me in the face...when I complained all we got was a spray around the room whilst we had dinner. We did get a move for our second evening but spent most of our stay in a room which most likely should be a cleaning store room. Very disappointed would not recommend, I would say avoid and stay elsewhere.

Great staff and pleasant stay.. The view are nice and really nice location Had a good family weekend The breakfast was good value for money Ample Free Parking available which is a bonus point This place is close to places like Lands End, Fistreal Beach and to retail park Worth a drive

One of the worse nights sleep I’ve ever had in a premier inn. My choice was to try and sleep in an extremely hot stuffy room or open the window (it only opens a small amount and then have a slightly cooler room but listen to the Lorry’s rumbling pass on the A30. The room came with a Dyson fan but that was of little effect. I had one of the rooms closest to the main road and as soon as I checked in mid afternoon I asked to change to one further away but was told the hotel was virtually full so there was nothing they could do. I tend to pick premier inns as you know what standard you’re getting, I won’t pick this one ever again.

We stayed at Premier Inn Newquay as a family of five. The front desk staff were okay — polite but not particularly welcoming. One thing to note: make sure you bring your own bottled water! The only option to buy water at the hotel was through the restaurant bar, and the prices were very expensive (charged per ml, which felt like a real rip-off). Even the restaurant staff agreed and kindly advised me to pick some up from the petrol station kiosk right next door, which worked out much cheaper. On the bright side, breakfast the next morning was excellent. The food was well-cooked, plenty of options available, and the breakfast team were really friendly and helpful. Overall, it was a comfortable stay in a good location. We'd stay again but would definitely come better prepared next time!

Found our stay to be very disappointing. Room was freezing upon arrival, heater didn't work. Told reception and they thanked me and said they will let maintenance know for when we check out!! They managed to find me an oil heater, which wasn't amazing. Most lamps didn't work, bulbs had run out, so had to sit in the room in the evening with the full bright light on. Our 3rd night was kept awake but someone staying directly above us, walking up and down the room ALL night on the creaky floor boards, and banging around literally from 11pm through to 6am! Great when i had a 5 hour drive home after that. Overall not happy with our say what so ever!

Stayed here before and it was acceptable but probably wouldn’t book again. First the positives - reception staff friendly enough although not even acknowledged when we booked out (3 staff were chatting). Reception area and corridors clean and tidy! Bed was comfortable. Negatives - towels in room (ripped) and not changed at all during the duration of our 5 night stay! We are aware you can ask for room to be cleaned. We did this for night 3 and was disappointed that only the full bin was emptied - dirty cups were not changed or teabags refreshed. Towels or bedding not changed! The bathroom was miserable. Floor grotty and dirty stained. And no toilet brush. The mirror was not cleaned before our arrival. The location is handy. By the A30 and the double glazing is excellent. You can’t hear the road from room! We ate at the next door Penhale for one evening and one breakfast - both very nice. And acceptable quality. Staff in pub all very pleasant! If we were to book a Premier Inn in Cornwall again we wouldn’t book this one unless it had a refurbishment!