Polean Farm Cottages

We spent Christmas in The farmhouse it was amazing . 12 of us in total and we all loved it . The children fed the animals on Christmas Eve , The hot tub is fabulous. The log burners made is very cosy. The beds were clean and comfortable. We definitely would return to polean farm . Thank you for making it a magical family Christmas 🎄

My sister and i with our 5 young children under 10 have just returned from a wonderful week at the farm house at Polean farm. The house is large comfortable sitting areas, great wifi and lovely big bedrooms. There is nothing we can fault at all everything you need for a self catering holiday is there. The children loved the pony rides, animal feeding and especially the tractor rides. The hot tub in the garden well what can i say was the most amazing hot tub EVER . I can highly recommend this accommodation for larger families. We will be back. Thank you

We were 6 adults and 3 kids in the Farmhouse. Bedrooms were a lovely size, and thankfully there are 2 bathrooms upstairs. Kitchen was big enough to cook meals (lovely big fridge) but the dining room table isn't big enough to seat more than 6 adults, even with the seats at the bar we were short on space. Kids loved wandering around the property, feeding the animals and playing in the playground. They had a wonderful time and haven't stopped talking about it since we returned. The pool at the local holiday park is very basic but its a lovely thing to offer and we appreciated it on a rainy day. The property overall is a bit tired. The beds could do with new mattresses, the bed I slept in was sagging on one side. The knives in the kitchen are a big hazard as they are so blunt. There isn't quite enough cutlery for a full house (it advertised as sleeping 10-12). We didn't have bathmats. Information on their guestbook is very out of date, from directions (road signs have changed since it was written) to the cost of laundry (its £2-3 depending on washing machine settings, and honestly its a cheek to charge considering the machine is in very poor condition). What was a real sour experience was the constant in and out of the property owners/maintenance to install a hot tub in the garden while we were staying there (that wouldn't be available during my stay so of no benefit to me). We were asked if an electrician could come sort out some wiring which we reluctantly agreed to as they would likely be in the garden while we were out. This snowballed into someone being in the garden every other day, sometimes we had warning, a couple times they just appeared, and it stopped being asked and we were just told they were coming. I really didn't appreciate spending over 2k on a family holiday and having to deal with workman coming in and out the property, and communicating with the owner about it, especially as I felt they took advantage of our goodwill and just did what they wanted most of the time. While I didn't mention this to the owner, it didn't feel like a big deal until the last couple days of our stay and at that point, felt too late to bring it up as the worst had already happened. Furthermore, after checking online, the Farmhouse wasn't booked for 4 days after we left so it really wasn't an urgent task. I believe this is unique to my stay and wouldn't happened again, but I do wonder if the owners have stopped caring about the experience of their guests.