Francoise L
14. Dezember 2021
Cramped rooms, narrow and hard beddings on which it is impossible to relax, not-so-fresh pillows, super thin towels, minimalist toiletries– just a gel fixed to the wall of the shower, we had to claim hand soap – we were used to a better treatment by Mercure hotels. The rooms here are more of a basic Ibis. The parking is not closed, which is not reassuring when you have to leave luggage in the car due to lack of space. Many customers weren't wearing masks - even in elevators - and we didn't see them asked to wear ones. In addition, the sanitary pass is not required for breakfast, a rule by the Accor group according to the receptionist. However, we stayed in another Accor hotel in September and customers without a sanitary pass had to have their breakfast in their room. On the other side the hotel is quiet and well located near the highway, dinner and breakfast were more than good. The staff are very kind and responsive. These positive points made our stay a little more comfortable.
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