Gastnutzer
8. Dezember 2024
I had stayed here for one day, infra is awesome, neat and clean rooms, bathroom was tidy and hygiene. Clean, well lit and welcoming lobby. But when it come to kitchen service it was like some local ordinary hotel, i tried calling thrice to kitchen and no one answered, when i called. Fourth time they had put the receiver aside so that call doesn’t get connected. I had to physically come all the way from 4th floor to kitchen at ground level to tell them my order, when i asked why they were not picking up my call, one of the guy told me “aren’t you seeing we are busy?” is this reply a 3 star hotel staff is trained for? pathetic experience in terms of service. Food taste were good, i complained about this to mr ravi at reception who didn’t show much concern and smiled back with a lazy attitude.
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