Fun Cottage for Friends and Family, Close by Lake, Fishing, Campfires, BBQ

Worst property and host experience I don’t even know where to begin. We had gone up and down the road 3 times before we realized it was the right place. Very different from the pictures in the listing. Pics were probably taken back when the place was just finished renovating years ago. Backyard was messy with dead leaves everywhere and a moldy kids pool. The entire main floor (kitchen, living room, game room and dining area) was very dirty and dusty. My daughter had came back with her hands and socks black from so much dust. There were so many spider webs all over the ceiling. I spent the first evening cleaning and mopping so the kids could play and walk around. Looked like everything was put away, but not cleaned. The light cover in kitchen was falling off. The ceilings did have stains on them. We assumed from maybe some sort of leak, but didn’t really care until we got a rainstorm on the second last day of our stay. Water had started coming into the house (seems like a roof issue). One of the bedroom floors was soaked and the suitcase with clothes got soaked as well. We cleaned everything up and contacted the host. Long story short, host had agreed to refunding the last night so we could leave early. I had children with me and didn’t want to risk staying in a house that had water coming in while there was an ongoing rain storm. It has now been almost a month and Vrbo is having an issue with the host as she refuses to respond to Vrbo’s emails or calls to approve the refund.

No dishwasher, no kitchen towels, a lot of stuff broken.