Como Uma Paro

This hotel is set in a spectacular setting and is also well located. The villa we stayed in was huge. In addition to spacious dining areas there was a large bathroom and also a massage room. We had spectacular views and we also easily spotted birds and animals (including jackals early in the morning). We had our own butler who looked after our every need and buggied us from our villa whenever we wanted and to wherever we were headed. She was extremely accommodating. The food was exceptionally good...fresh ingredients with excellent presentation.

Uma Paro is lovely. We did the 7 night COMO highlights of Bhutan package and found it very good. The absolute stand out was our guide Tshering Dorji who was the best guide we’ve ever had on our travels - the perfect balance of deep knowledge, humour, patience and meeting all of our needs. He was amazing and along with our excellent driver Namgey looked after us brilliantly. While we broadly had an itinerary we shaped in as we went and added and subtracted according to what we wanted to do - all without any issue. COMO does really great food. Healthy; much sourced from their own gardens, options that are Bhutanese, western and Indian. And delicious. Head Chef Tshering was amazing and was wonderful to meet too. If you’re into food, it’s worth coming to COMO just for this. Beyond that staff were great - all of them. From managers to wait staff in the restaurants. We were looked after and accommodated in many ways. We enjoyed the spa treatments at both COMO sites though Nema at COMO Punakha was one of the best masseuses we’ve ever had (she is amazing!). Everything ran smoothly, from booking with the reservations team in advance, sorting visas and our actual trip. The trip is pricey and while COMO may be less than other hotel chains it still charges premium prices - on a global level. And we felt that the hotel just wasn’t up to the standard we’d have expected. A bit dated, needing a touch of TLC. But when you’re paying well over $1000 a night for a room it should blow you away. And it didn’t. Still; we had a brilliant time. If you pick COMO enjoy the food. And ask for Tshering as your guide. He’s amazing!

COMO Uma Paro is visually breathtaking and serene — but sadly, my stay was overshadowed by a deeply unsettling experience. $1,600 in cash disappeared from my room following the hotel’s night turndown service. I reported the incident immediately. The hotel responded with a polite but vague internal investigation, ultimately stating there was “no evidence of theft.” At no point was I asked for a formal statement, nor were external authorities involved. This isn’t about the money. It’s about the absence of real accountability — a fundamental failure for a property that positions itself as a leader in luxury hospitality. I write this not with anger, but with clarity: future guests should be aware that while COMO Uma Paro offers peace and beauty, that calm exterior may not extend to how they handle serious security concerns.

Spectacular property, beautiful pool, wonderful staff. The pictures don't do justice - our room was bright, modern, and the size of a large apartment complete with kitchen, living room, bedroom, and massive bedroom. The restaurant was wonderful and we returned to eat there again on our last night even though we weren't staying at the resort. Everyone went out of our way to make our stay perfect and we felt like royalty.