Mercure Gold Coast Resort

This resort is located in a quiet and green golf area so it’s very comfortable. It takes about 15 to 20 mins to anywhere by driving in the Gold Coast area. The resort has literally everything you need (pool, golf course, tennis court and free breakfast for us). It’s not new premise though and needs some renovations soon. But things are kept generally clean and tidy. At the price I paid, it’s great value for money. My kids love this place. Will come again.

It’s a family oriented holiday resort, staffs are friendly and breakfast is not too bad with plenty of options.

Basic room with the essentials. Couple of mosquitos in the room were annoying and the room was a bit dark. Nothing terrible, nothing great, an average hotel.

Hotel offers a nice location for golfers given its right next to the golf course and everything along the Gold Coast is in close vicinity. The resort has various buildings with three floors, there is no elevator in the different buildings and you will be asked to carry your luggage up to the rooms via the stairs. The rooms itself need an update especially the bathrooms. There is no active ventilation of the bathrooms which gives an odd / wet smell to the rooms. You find a small sticker on the mirror telling you to close bathroom door after showering as fire alarm might be triggered from the water vapor and you would be charged if it sets off an alarm which is highly ridiculous and questionable. Room cleaning did not happen every day after cleaning lady once knocked at 8:15 on the weekend despite requesting even via their app which they said afterwards will not work. We found hairs and dirt on towels and new bed sheets so cleaning standards were not sufficient. They have two free tennis courts which is nice but the provided rackets were half broken and balls super old. Breakfast food is below average, no decent coffee and cleaning of dining room was bad (eggs on floor etc). Despite included, we decided not to have breakfast there after the first day. Free parking is nice. We will not stay again as it was overpriced for what it is in our view and rather 3 star standard.

Not very convenient location, aircon is not great, you get what you pay for.

I love this hotel and good location