Hotels in Racine County mit Parkplatz

Da der Flug um 2 Uhr in der Nacht zu spät zum Hotel kam, wurde die Nachricht vom Rezeptor überprüft, um das Zimmer im 2. Stock am tiefsten zu geben. Das Zimmer ist sauber und sauber und ein separates Badezimmer ist angemessen. Das Frühstück ist immer noch zufrieden, der Eindruck ist insgesamt gut.

Geschäftsreise, die Lage war für meine Bedürfnisse geeignet. Ich blieb 2 Nächte und sie haben nicht in meinem Zimmer gereinigt. Das Frühstück ist sehr grundlegende.

Our stay was actually nice. The only frustrating part is we had to come a day early for our stay due to bad weather coming Saturday night where we live & we had to be sure we could get home by Sunday. I spoke with the Trip.com gentleman and with me on the line he called the Delta hotel because I wanted to switch Saturday night to Thursday night due to bad weather coming. We were there to meet our new born granddaughter. After he spoke with Crystal, a customer service representative at Delta, he said everything will be fine, but I will need to make Thursday’s reservation directly with Delta reservations so he transferred me. Before he transferred me, I asked him if Saturday will be canceled and we will not have to pay. He said Delta Customerservice will take care of that so as I spoke to Crystal about it, she said you need to talk to Trip.com to get that taken care of because Trip.com does not refund, I told her I did talk to Trip.com and they told me that Delta will take care of it. And she said she would look into it so she transferred me to the reservation line and I made the reservation for Thursday, March 12. As we checked in, I brought this situation up and the gentleman at the front desk said to ask about it Friday morning because I had to check out then check back in. So Friday morning I went to the desk to discuss the situation and to check in again because this booking was through Trip.com. The manager was there and she explained to me that they don’t give a refund, but I explained to her that I talked to Trip.com and Crystal, from Delta and she said she would take care of it. To me taking care of it was canceling, and we would not have to pay for that extra day so the manager stated she would look into it. Saturday morning, as I checked out, Crystal was at the front desk and I went through the hole discussion again, and she did have something written down that she looked at, and she said we need to cancel through Trip.com the third-party reservation and that Delta will not refund us for Saturday night. I do understand the rules, but also as customer service from both Trip.com and Delta I would think because we’ve stayed Thursday night that we should not have to pay for Saturday night being that it was the same amount of nights. In the end we paid for a night that we did not stay therefore I feel either Delta or Trip.com got paid twice for that night cause I’m sure that room was taken by another customer, my hope is that we can be refunded for the Saturday night we were charged for and did not stay on top of this. We ended up paying more which I was fine to do being that we had to book through Delta for Thursday night, which I will always book directly with a hotel, and no longer a third-party since they do not consider blizzard weather a reason to get home. Please consider a refund for Saturday night. Thank you, Mindy Kottke.

Die Lage war bequem im Zentrum von allem, was wir wollten. Die Sauberkeit des Hotels war nur gut, weil es abgelaufen und Reparaturen erforderlich waren. Der Toilettenpapierhalter in der untenstehenden Bilder war kaum in der Wand gefangen und jedes Mal, wenn Sie wünschten Toilettengewebe es wollte nur auf den Boden fallen. Der Spiegel im Hauptzimmer war von einer konstanten Reinigung abgefärbt und der Teppich hatte mehrere Farben, von denen ich nur nicht wissen möchte, woher sie kamen. Andererseits riechte der Halle Rauch, aber unser Zimmer hatte keinen Geruch. Ich habe vor der Buchung gerufen, um zu fragen, ob sie ein Heißräder hatten, und der Gentleman, der sich aufholte, sagte, sie hatten ein Heißräder und es funktionierte; sie hatten jedoch kein Heißräder nur einen Pool, aber zumindest war es heiß. Das Frühstück war viel zu wünschen übrig; es gab begrenzte Optionen, die Cinnamon Rollen waren trocken, Eier und Sauce über kocht oder ausgetrocknet, und der Schlag, um die Waffeln nur nicht richtig schmecken. Das einzige gute am Frühstück war der Kaffee und Orangensaft, so, leider konnten wir das Zusatz Frühstück nicht genießen und mussten aus essen. Wir blieben zwei Tage und um 11 Uhr am ersten Tag unsere Schlüsselkarte arbeitete nicht mehr. Es schien, als ob es jedem passierte, der mehr als einen Tag verbleibt, weil es mehrere von uns warten, an der Zähler. Als wir nach unten gingen, um die Karte zu bekommen, waren sie nett und untergebracht, aber es war noch nicht weniger ein Unannehmlichkeiten, weil wir für zwei Nächte bezahlt.

Breakfast was adequate. Scrambled eggs were of fine quality although they could have been warmer. Other aspects of breakfast were satisfactory. Room was reasonably clean but showed evidence that the cleaning was a little superficial. No Kleenex. Water drained quite slowly. TV and bed were OK. Had a good room rate so all in all it was a good experience.