Hotels in Cimenyan mit Parkplatz

Große Lage

The access road to the hotel was quite surprising, as the location feels very remote and far from main areas. At first, it raised some doubts, but upon arrival, the concept of the hotel as a hidden getaway became clear. The property and parking area are spacious, and the cool, windy atmosphere is definitely a positive aspect. That said, the room experience did not fully align with the price point or the expectations of a four-star hotel. The deluxe room felt rather small, with very limited space for praying. Several basic details were also missing or poorly maintained: a broken bedside table that was only available on one side, no toothbrush cup or hand soap in the bathroom, and an overall interior that felt dated, with peeling paint visible in several areas, including the room door. The door lock also did not feel particularly secure, which affected comfort. When I raised these issues and requested a room change, the front desk staff responded promptly and moved me to a better room. This quick response is appreciated. However, the explanation given suggested a lack of internal coordination, particularly between housekeeping and the sales team, which ideally should be better managed. On the positive side, the Wi-Fi connection was fast and reliable. Dinner at the restaurant was acceptable—nothing outstanding, but satisfactory. There are limited activities available for adults, and due to the hotel’s secluded location, guests should plan their own transportation. Ride-hailing services and taxis are available, but waiting times can be longer because of how hidden the hotel is. Overall, the hotel offers a calm environment, a large property, and pleasant weather. However, in terms of room size, basic amenities, and interior condition, the experience feels closer to a 3.5-star hotel rather than a full four-star standard. With better room maintenance and attention to small but important details, this hotel could significantly improve the guest experience.

The place was nice. but will you help us (visitor) by changing the tv into an smart tv in each floor. For the pool If I say will you add some new stuff like a nice jacuzzi and stuff and for the main pool it was also nice. But overall it was nice and great 👍. Thanks

Apart nya bersih ada dua kamar dan sofa , kulkas , kompor dan ada bathup jg , checkin lancar . Pokoknya kalau kebandung mau stay disini lg

for the price we have paid, it's not worth it. it's not that clean and we have trouble contacting the cs, they never reach out to us on how to check in as in they never tell us where's the key, we have to look for ourselves. overall poor experience.