Hotels in Gold Coast mit Parkplatz

A totally perfect stay, from the moment of checking in to the day of returning home.  Nice room, nice people, nice restaurants… just everything so great!!

Great location with an easy walk to the beach, central Surfers Paradise, and access to the tram to other parts of the Gold Coast. The apartment was clean with an excellent bathroom and shower. The towels were great too - new and fluffy. The furniture in my room was dated, the mattress was old, uncomfortable, and should have been replaced a decade ago, and the apartment lacked any style or decor. I'm not sure if it was just my apt #910 but it didn't look like the online pictures. Overall it served its purpose but was fairly uncomfortable and drab.

I stayed at Sofitel Gold Coast Broadbeach from 24 to 27 July. On the evening of 25 July, while applying body lotion as part of my normal daily routine, I noticed several small marks on my shoulder and upper inner thigh/groin area that appeared to be possible insect bites. I apply body lotion every day and am certain these marks were not present on the evening of 24 July after check-in. It was winter on the Gold Coast, and on 25 July I spent most of the day inside a shopping centre, wearing long sleeves and long trousers outdoors. I cannot say with certainty where the marks came from, but later that evening I also saw insects in the room and immediately reported the matter to the hotel. I did not want to remain in that room. I repeatedly tried to contact Trip.com because, based on previous experience, they have helped arrange alternative accommodation when hotel problems occur. Unfortunately, I could not reach Trip.com that night. The hotel told me it was fully booked and offered only two options: move to a room without air conditioning or remain in the same room after it had been cleaned. As it was late, I was overseas, and I had no practical alternative, I reluctantly accepted the temporary arrangement. That same evening, the hotel told me that I would be upgraded to another room the following day and that breakfasts on 26 and 27 July would be complimentary. Before accepting, I asked what would happen if the marks became worse. The staff did not make any promise regarding my physical condition or responsibility. They simply explained that the cleaning, room upgrade and breakfasts were “extra” goodwill gestures. I accepted based on that explanation and because I had no realistic alternative that night. The staff who initially handled my complaint were polite, professional and genuinely tried to help. My main disappointment was the hotel’s internal communication. For clarity, I paid for breakfast on 25 July myself. The hotel promised complimentary breakfasts only for 26 and 27 July, and I did not even have breakfast on 26 July. Despite this, I had to explain the same arrangement three times: 1. When collecting the key for the upgraded room on 26 July, the front desk initially said breakfast was not included. 2. On the morning of 27 July, the restaurant reception again said I needed to pay. 3. At check-out on 27 July, the front desk attempted to charge me for three breakfasts. The charges were eventually removed, but only after I explained the situation again. My criticism is not directed at individual employees, as everyone I dealt with was polite and willing to help. The real issue was the lack of communication between the department handling my complaint, the front desk and the restaurant. The location is excellent and the staff attitude was generally good, but discovering possible insect bites and insects in the room was already stressful. Having to repeat the same issue three times because the hotel’s own goodwill arrangement had not been communicated internally made the experience even more disappointing. I hope the hotel improves its room hygiene, complaint-handling procedures and communication between departments.

Had everything you need for a comfy stay, will be back! Would have love to stay longer

Location Central surfers Paradise, excellent location, near to the beach and nightlight , but if you are after a quiet night's sleep , this is not for you . Party goers, police sirens last till around 4am on a Friday night. Room Large rooms but quite dark. There's only 1 downlight at the entrance , a floorlamp and 2 bedside lights. (See photos) Parking 4hr Street parking is available during the day. Wished they have included disposable slippers

Die Zimmereinheit, die ich bekam, war auf dem oberen Stock. Für einen Alleinreisenden hoffe ich, dass der Stock bessere Beleuchtung und das Licht machen könnte. Die Einheit selbst war geräumig, 1 Zimmer mit Queen Bed, komfortable, airy, lieben die Fensteraussicht vom Zimmer, über die Suche auf die Hauptstraße. Das Spazierbad, sauber, verfügt über alle Einrichtungen außer den Zahnbürsten, das Verschwinden. Es gibt eine Badewanne und eine separate Dusche und Toilette. Die Küche ist mit dem komplett, was Sie brauchen Wenn Sie planen, zu kochen. Das Leben und Essen, sieht große Coz dort ist Wandspiegel auf beiden Enden und Sofa, kann tatsächlich eine Familie von 4 bleiben Wenn Sie wollen. Die Aussicht vom Leben war über die Blicke auf den Fluss, denke ich....schön! Wenn Sie die JetBoat-Sache oder Kreuzfahrt oder Abendessen Kreuzfahrt planen, ist es nur neben der Tür zum Hotel. Ich hoffe auch, dass die Hotelverwaltung auch seine Hotelsignale aktualisieren kann. Ich denke, die Beleuchtung ist dumm. Das ist alles.

Wir waren absolut begeistert vom kostenlosen Zimmer-Upgrade – eine so schöne Überraschung, die unseren Aufenthalt noch schöner gemacht hat. Wir waren schon öfter im Crowne Plaza und es hat uns wieder einmal gezeigt, warum wir immer wieder gerne hierherkommen. Die Lage ist hervorragend, nur 2 Gehminuten von der Straßenbahnhaltestelle entfernt, was für mich nach meiner Knie-OP besonders praktisch war. Die Sehenswürdigkeiten waren mühelos zu erreichen, und der Besuch der Aussichtsplattform SkyPoint war ein absolutes Highlight. Insgesamt waren wir sehr zufrieden mit unserem Aufenthalt – so sehr, dass wir am liebsten noch eine Nacht länger geblieben wären. Absolut empfehlenswert für Komfort, Bequemlichkeit und hervorragenden Service.

Beautiful gorgeous apartment. We booked the beachfront view and it was absolutely perfect. Unobstructed view of the ocean + tennis courts. Pool was warm, clean and refreshing. Beautful long walk by the beach to Surfers Paradise. Bus stop a minute away to go anywhere in GC. Service by Luke, the young blonde guy at reception was a 2/5. We were given a room that didn't have a working dishwasher & dryer. Luke didn't even attempt to make any suggestions to help us. We had to return the next day to ask the older lady if we could use another dryer as we had a lot of wet clothes from being at the beach daily and at the pool. Our first day, we loaded the dishwasher and left for town only to come back to a flooded kitchen. We cleaned up without making a fuss. Service needs to be better.

Its best feature is its location, steps from the beach. However, it's a hotel that has been downgraded; some rooms and hallways are in dire need of maintenance. I didn't realise the pool area no longer belonged to the hotel, which was a disappointment. I feel the price is high compared to other places with more amenities and more modern facilities. Breakfast was average as well.

Surfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.