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Bewertung vom12. Apr. 2025|Standard-Zimmer, Bergblick (Kingsize-Bett)
Greeny12Ich denke, das ist eines der besten Marriot Hotels, die ich geblieben habe. Es hat eine schöne Lagune und Einrichtungen und Dienstleistungen sind gut. Zwei Tram stoppt weg von Surfer Paradies. Aussicht ist vom Zimmer ist auch schön.
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Preis pro Nacht ab:309 €
Bewertung vom8. Apr. 2025|Apartment (1 Schlafzimmer), Meerblick
GastnutzerDas Hotel hat eine hervorragende Lage, nur wenige Gehminuten vom Strand entfernt und mit der Stadtbahn direkt im Erdgeschoss, sodass alles bequem zu erreichen ist. Mein Zimmer lag im 16. Stock, und ich habe, wie in den Bewertungen erwähnt, keine Kakerlaken gesehen. Das Zimmer war geräumig, gut ausgestattet und recht sauber. Meine einzige Beschwerde war, dass das Frühstück à la carte serviert wurde und die Preise auf der Speisekarte standen. Das Frühstückslimit lag bei 30 Dollar pro Person, jeder darüber hinausgehende Betrag wurde separat berechnet. Dies war bei der Buchung nicht klar angegeben, und ich hoffe, dass dies in Zukunft behoben wird.
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Preis pro Nacht ab:134 €
Bewertung vom27. Juli 2026|Luxus-Zimmer, Meerblick (1 Doppelbett)
DyreI stayed at Sofitel Gold Coast Broadbeach from 24 to 27 July.
On the evening of 25 July, while applying body lotion as part of my normal daily routine, I noticed several small marks on my shoulder and upper inner thigh/groin area that appeared to be possible insect bites. I apply body lotion every day and am certain these marks were not present on the evening of 24 July after check-in.
It was winter on the Gold Coast, and on 25 July I spent most of the day inside a shopping centre, wearing long sleeves and long trousers outdoors. I cannot say with certainty where the marks came from, but later that evening I also saw insects in the room and immediately reported the matter to the hotel.
I did not want to remain in that room. I repeatedly tried to contact Trip.com because, based on previous experience, they have helped arrange alternative accommodation when hotel problems occur. Unfortunately, I could not reach Trip.com that night.
The hotel told me it was fully booked and offered only two options: move to a room without air conditioning or remain in the same room after it had been cleaned. As it was late, I was overseas, and I had no practical alternative, I reluctantly accepted the temporary arrangement.
That same evening, the hotel told me that I would be upgraded to another room the following day and that breakfasts on 26 and 27 July would be complimentary. Before accepting, I asked what would happen if the marks became worse. The staff did not make any promise regarding my physical condition or responsibility. They simply explained that the cleaning, room upgrade and breakfasts were “extra” goodwill gestures. I accepted based on that explanation and because I had no realistic alternative that night.
The staff who initially handled my complaint were polite, professional and genuinely tried to help. My main disappointment was the hotel’s internal communication.
For clarity, I paid for breakfast on 25 July myself. The hotel promised complimentary breakfasts only for 26 and 27 July, and I did not even have breakfast on 26 July.
Despite this, I had to explain the same arrangement three times:
1. When collecting the key for the upgraded room on 26 July, the front desk initially said breakfast was not included.
2. On the morning of 27 July, the restaurant reception again said I needed to pay.
3. At check-out on 27 July, the front desk attempted to charge me for three breakfasts.
The charges were eventually removed, but only after I explained the situation again.
My criticism is not directed at individual employees, as everyone I dealt with was polite and willing to help. The real issue was the lack of communication between the department handling my complaint, the front desk and the restaurant.
The location is excellent and the staff attitude was generally good, but discovering possible insect bites and insects in the room was already stressful. Having to repeat the same issue three times because the hotel’s own goodwill arrangement had not been communicated internally made the experience even more disappointing.
I hope the hotel improves its room hygiene, complaint-handling procedures and communication between departments.
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Preis pro Nacht ab:156 €
Bewertung vom18. Sept. 2024
JannnC
Had everything you need for a comfy stay, will be back! Would have love to stay longer
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Preis pro Nacht ab:256 €
Bewertung vom2. Mai 2026
The MerlionLocation
Central surfers Paradise, excellent location, near to the beach and nightlight , but if you are after a quiet night's sleep , this is not for you . Party goers, police sirens last till around 4am on a Friday night.
Room
Large rooms but quite dark. There's only 1 downlight at the entrance , a floorlamp and 2 bedside lights. (See photos)
Parking
4hr Street parking is available during the day.
Wished they have included disposable slippers
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Preis pro Nacht ab:145 €
Bewertung vom29. Juni 2026|Spa-Apartment (1 Schlafzimmer)
Kiwi_NomadThe tiki hotel is located one street from the beach, most of the rooms face out to the river and have lovely views and are Private. They are spacious apartments with a separate bedroom. Bathroom has a spa bath which uses as a shower as well. The kitchen and bathroom are not extremely modern but they are sufficient. I’ve stayed here before. This time I stayed on level 7 and the apartment was facing out to the water. The tiki hotel is reasonably priced for what it provides and has on-site Parking for an extra $15.
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Preis pro Nacht ab:163 €
Bewertung vom5. Dez. 2024
Pauly DDiesmal war ich geschäftlich unterwegs. Meine Familie und ich haben schon oft in diesem Hotel übernachtet. Die Lage ist wirklich praktisch, es ist ein richtig funktionierendes Hotel. Das Einchecken war wirklich einfach und schnell. Habe auch ein gutes Zimmer-Upgrade bekommen. Die Zimmer sind geräumig und sauber, der Service war gut. Ich würde dieses Hotel also empfehlen.
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Preis pro Nacht ab:96 €
Bewertung vom17. Mai 2025
Anareta
Beautiful gorgeous apartment. We booked the beachfront view and it was absolutely perfect. Unobstructed view of the ocean + tennis courts. Pool was warm, clean and refreshing. Beautful long walk by the beach to Surfers Paradise. Bus stop a minute away to go anywhere in GC.
Service by Luke, the young blonde guy at reception was a 2/5. We were given a room that didn't have a working dishwasher & dryer. Luke didn't even attempt to make any suggestions to help us. We had to return the next day to ask the older lady if we could use another dryer as we had a lot of wet clothes from being at the beach daily and at the pool.
Our first day, we loaded the dishwasher and left for town only to come back to a flooded kitchen. We cleaned up without making a fuss. Service needs to be better.
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Preis pro Nacht ab:278 €
Bewertung vom20. März 2026
Jairodiaz
Its best feature is its location, steps from the beach. However, it's a hotel that has been downgraded; some rooms and hallways are in dire need of maintenance. I didn't realise the pool area no longer belonged to the hotel, which was a disappointment. I feel the price is high compared to other places with more amenities and more modern facilities. Breakfast was average as well.
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Preis pro Nacht ab:84 €
Bewertung vom22. Jan. 2025
Gastnutzer
Surfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.
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Preis pro Nacht ab:477 €