Gastnutzer
15. Mai 2024
I’ve had some interesting experiences in hotels over the years, but this one will always stand out for the horribly rude service. This is a fine hotel as long as you don’t need anything during your stay, like sleep for example. The room has such poor ventilation it felt suffocating. (Note: we stayed in 6 hotels on this particular trip and this is the only one we felt as though we couldn’t breathe in). We couldn’t open the window without masses of cigarette smoke coming in, so we requested a small fan. No big deal, right? We’ve grown accustomed to requesting a fan in Europe this time of year. But this time, things unraveled quickly. We were literally told, “You request something we think is ridiculous…You THINK you need this, you do not.” And then, subsequently told if we decided to end our stay, we would be charged for the nights stayed, plus an extra night because of how ridiculous our request was… After a lot of back and forth, they eventually agreed to let us leave with only the nights we stayed. We quickly moved to a much nicer hotel, at a lesser price and much kinder staff.
Übersetzen