Hyatt Place Fair Lawn Paramus

Unser Zimmer liegt im 4. Stock, aber durch die Lüftungsanlage kommen alle Küchengerüche in den Raum. Das ist wirklich ein schlimmes Problem, da in diesem Hotel jede Atemwegserkrankung ungehindert übertragen werden kann. Die Steppdecken sind äußerst unbequem.

房間打掃整體還可以，不過我也做過housekeeping所以會挑剔一些，桌子縫裡還有一些食物的殘渣，鏡子對着床不過老外可能真的不講究這些，早餐種類真的非常少，幾乎都是冷餐，地點也不太方便，在一個立交橋邊上真的很容易錯過出口，走着還得爬上爬下的上天橋，太挺危險的，要不是因為離考場近可能就換一家了，周圍也沒什麼餐飲，也就Ubereats可以送餐

A Disappointing and Disturbing Experience at Hyatt I am deeply saddened and disturbed by the treatment my elderly parents received at Hyatt. My mother is 83 years old, a U.S. citizen, and speaks only broken English. Due to a simple misunderstanding about their departure date, they believed they had one more night at the hotel. At 9am on what turned out to be their actual check-out day, the hotel called and tried to communicate that they needed to leave. My mother couldn’t understand what was being said due to the language barrier, and instead of showing patience or seeking a solution, the staff threatened to call the police on her. Threatening law enforcement against an elderly woman who simply did not understand the conversation—when there were still three full hours left before the standard check-out time, is appalling and inhumane. When I called to try and understand what happened and explain the misunderstanding, I was shocked by the attitude of the manager on duty, who herself is an immigrant with a strong accent. I politely pointed out that, as someone who has likely faced language barriers herself, she should have had some compassion or at least perspective on what my mother experienced. Instead, she became defensive and dismissive. That lack of empathy, especially coming from someone who should understand what it feels like to be misunderstood in a new country, was both ironic and deeply disappointing.