Hotels in der Nähe von Steps, Paramaribo

Gut, sauber.

Andean Trails / Wilderness Explorers booked me into Hotel Palacios prior to my trip to Kabalebo. Shreenka at the front desk was the first welcoming, hospitable and friendly person I met. She was so welcoming I felt at home immediately. The other staff only added to the welcoming atmosphere. The hotel was in a perfect location - walking distance to the Fort, past the Presidential palace,thru narrow roads lined with old Dutch houses. It was also close to the Mosque / Synagogue & the shopping areas. And with a Bank with an ATM 2 buildings away. Breakfast was generous & good. The room was clean & well appointed, with a comfortable mattress & good pillows. Would definately stay there again ! All in all a great stay

A wonderful super friendly place that I’d highly recommend. The staff and owners were amazing and couldn’t be more welcoming. It was like having family! The hotel garden is a little oasis of calm and green with a peaceful atmosphere. Our room was very clean and serviced to a high standard. I loved the pool and also enjoyed the tasty breakfasts. Will definitely be back!

Stayed a total of 4 non-consecutive nights (2+1+1) in three different rooms while on a tour (booked by travel agency). This is primarily a business hotel and is well located within walking distance of several restaurants. The major problem is the HVAC system. When I first arrived, the room was fit for a polar bear. The A/C cannot be turned off, and the thermostat can only be set between 22° and 24° (22-23° in the first room I stayed in). However, the temperature in the room is barely around 20°, and all rooms were uncomfortably cold. The air smells bad and there is major condensation on certain areas of the floor, which are always wet and slippery. The A/C in the first room was also extremely noisy, like sitting next to a running train. The rooms were otherwise reasonably comfortable. Amenities included electric kettle and coffee/tea packets. Well lit desk area. Comfortable bed and pillows (but only a flimsy blanket, absolutely insufficient for the temperature). Bathrooms with everything in working order. Good water pressure in the shower. No toiletries other than a soap bar and no hair dryer. Wifi worked well. The hotel takes a credit card pre-authorization of $50/day for incidentals, and I was informed that, if not used, it takes **one month** to release it! This is unheard of. Breakfast is à la carte without vegetarian options (although they will bring you something if you ask). Overall nothing special, and very limited seating near the serving area. The staff is highly variable: some employees are nice and helpful, while others are extremely rude.

1. Nacht, 29. Oktober für eine Veranstaltung. Bezahlt mit Punkten. Front Desk Service war professionell und freundlich. Im 5. Stock und während des Tages war die Temperatur im Zimmer und der Halle des 5. war heiß. Verdächtige AC-Kapazität war nicht ausreichend, um die Nachmittagssonne zu decken. Im Abendtemperatur im Zimmer gekühlt zu normal. Frühstücksbuffet war großartig. Am Mittag geprüft und zu Hause entdeckte ich, dass ich meinen iPhone Ladegerät im Zimmer verließ. Sie wurden angerufen und der Front Desk sagte mir, dass nichts gefunden wurde, das Reinigungspersonal. Sie ging persönlich zurück am Abend und der Front Desk wieder erwähnte nichts gefunden. Das ist der Grund für die geringen Punkte der Erfahrung.

Decided to spend a weekend with my wife and son here before a month long trip. Keeping in mind that it cost over US$ 300 per night which is more than an average HILTON, MARRIOTT, or HYATTT; there was quite a lot to be expected. Unfortunately, the issues began at check-in. It was not a smooth experience, and both check-in assistants seemed not to be adequately proficient in the English language. They did not explain some of the amenities the hotel offers, and more importantly the operational procedures of the hotel. (I later had to learn that the hotel does not accept deposit by credit card). We settled into our room which was clean, spacious, and well furnished. What they could improve were the pillows. Either the quality of the pillows was inferior, or they had already been used for quite a while. We then descended to the pool area for a swim. The pool itself is the highlight of this resort. The pool is designed as a watering hole in the amazon; so it is surrounded by rock and bush formations. It even has a multi-cascade waterfall which covers a grotto. Last but not least is the full service swim-up bar. As nice as it was, the area was over crowded and seating around the pool seemed to be taken-up by walk-in guests. The main issue though was that there seemed to be a clear lack of coordination and understanding between the waiters, bar-men, kitchen, and administration staff. The waiters were heavily understaffed which led to confusion, long waiting times, and small ques. For dinner, we decided on ordering room service as we were already tired and phased out from the day. They offered room service from both the café at the swimming pool, or from the main grill restaurant. The menu was varied, allowing it to cater to your specific taste, and the food quality and presentation was impressive. Overall, its not a bad property. It is just that the quality of the staff and coordination really need improvement.....if not, then it is not worth the prices the hotel asks.