Villa Palma Boutique Hotel

This is for the restaurant, cafe, bar portion. Since I have never been to a French cafe, I came in to the cafe to relax and hopefully endulge in a French coffee. Upon entering, I noticed the atmosphere was very pleasant, as the staff greeted me and I felt welcomed. I sat at the bar area and the furniture was very comfortable too. Which made the excursion even more appropriate indeed. The barista in the photo is named Libeth and she expertly whipped up 1 magnificent Canela Cappachino for me. Needless to say, pure excellence indeed!

I like to do intense online searching when booking lodging for my trips. I appreciate unique places and the Villa Palma was definitely that! It felt luxurious and charming, quaint and grand! From the moment my Uber dropped me off, I was blown away by the decor and friendly staff. The concierge was delightful, giving me a glass of cool water and then upgrading my room at no extra cost! And the room! Holy moley! It was incredible! I couldn't believe I was staying somewhere so...just wow! I have absolutely nothing but good to say about this hotel, from the lovely, luxurious feel to the convenient location.

The restaurant was wonderful and bartender charming, but the room was dark and dirty. The air conditioner barely kept up and did not take the humidity out of the room, so the furniture was musty. The decor is Italian classical and charming, but not at all well kept. The floor was so dirty it turned our barefoot black. I actually washed the bathroom floor with the bathmat that got so wet from the sloppy shower. Our bed had a heavy duvet and no top sheet. We asked housekeeping several times and they said they would bring one, but never did. I actually went into the unlocked linen room and made my own bed. We paid for the room with the balcony, but it only had one chair. We asked several times during our three night stay and never did get an extra chair - so the balcony was useless. The breakfast was great and it seems to us that the hotel and the restaurant/bar are under waaaay different management.

We loved this place. From the moment we walked in, we received the best service. Everyone was helpful and professional. Room was wonderful. Breakfast menu was varied and delicious. Location was spot on. Highly recommend.

Beautiful little boutique hotel located in the most nice area in Panama City. Here, the service is really good and the staff Sain was very friendly. The interior is really beautiful and the exterior to. There is a very nice rooftop with a swimmingpool and a view of the skyline of Panama. Highly recommend to stay here!

I have not actually stayed at this Hotel. I had reservations for 11-28 but canceled on 11-6-23 due to the protests and roadblocks. The Hotel charged my credit card the full amount on 10-27 without permission as I was to pay at the property. I have made numerous attempts to reach management but they are NEVER in and NEVER return my calls. Does anyone know how long it takes to process a refund??