Victoria Hotel and Suites Panama Bewertungen

During our stay, we noticed the curtains and lampshade in the room were disappointingly dirty. While most staff members were friendly, one front desk staff handled a situation with a soiled pillowcase unprofessionally. Although we were willing to pay $10 each for replacements, addressing the issue by calling us to the front desk instead of discreetly visiting our room was awkward, especially with other guests present in the lobby. Additionally, the room was booked for three guests, so consistently having to request the third towel and coffee cup was extremely inconvenient. Despite these issues, the overall stay was satisfactory.

房間一股味道，網絡非常卡，開會極度受影響

Muy buena excelente la ubicación en pleno centro cerca del tren lo único es la limpieza de la habitación no la hacían bien y también les falta mas iluminación a la habitación por lo demás todo bien

Las instalaciones excelente, habitaciones siempre limpias. Desayuno variado muy bueno, la única novedad se presentó al ingreso debido que no reflejaba la reserva, no comparto la alternativa de solución por parte del establecimiento debido que exigieron una garantía hasta solventar la novedad, valor que fue reintegrado al 3er día.

酒店很好，在城區比較中心的位置，服務衞生餐飲都不錯，值得推薦

Place needs a facelift. Need toilet seat replace. Large shower but dirty floor inside had to wear my flip flop inside afraid to get something undesirable on my feet. New mattress is needed for the bed. Stain on the bedcover on one of the bed they did changed it on our last day. Wi-Fi is inconsistent. The bottom of the curtain was very dirty. The only good thing I can say about the place is air conditioner works

In general, the hotel was very nice. It was scrupulously clean, which was very important for our stay. The staff were pleasant and spoke various languages. The only concern was the sense that the property needed some renovation. I would recommend this hotel for someone who wanted a clean room without a lot of frills located in the Cangrejo area of Panama City.

Courteous, pleasant, helpful staff. Hotel beautiful and clean. Enjoyed my stay.

I enjoyed staying here for the convenience and comfort. What I did not like was; I decided to purchase breakfast a morning and it was not good, my husband and myself took one bite and left the food and still had to pay usd26.00 which I was told usd$12.50 for both of us.

I did not like the original room we were place in, however after notifying the front desk the room was change immediately, well done.

The facility is generally very modern and clean. However we were only told at check-in that the pool was being remodeled and we were accommodated at Tryp to use their pool. We asked about compensation as we had to walk over to Tryp which, although it was nice and about 5 mins walk, still was an inconvenience. We were told that we had the option to book elsewhere once we were told about the remodeling of the pool. To be honest, to find a hotel at last minute was not ideal, and I found that comment unfortunate. Apart from that, the hotel staff was friendly and helpful, other challenges were quickly resolved. The bar wasn’t as open and accessible as I would’ve liked but there were shops across the street where the drinks were cheap. The breakfast was very decent although the restaurant area seems more like a cafeteria. Overall I would recommend but I hope they address my areas of concern.

Great location and prompt and professional service.

Good location, helpful staff and clean surroundings.

Food selection not good. Had to ask for more than 1 wash cloth. No ice bucket in the room. No ice in the ice machine. Additional $75.00 charge if family member or guest visit your room.