Die besten 5-Sterne-Hotels in Pamplona

I’d give it 6 stars if that were possible. From the moment we checked in we knew this was a top notch property. The front desk staff are incredibly professional, friendly and go out of their way to assist wherever they can. Housekeeping is exceptional and the turndown service at night is just wonderful — always leaving us bottles of water and chocolates by our bedside tables. The bathroom towels were luxurious and changed daily, the water pressure in the shower was delightful. Our junior suite was very comfortable and restful and we had a lovely balcony view of the Plaza del Castillo minus the noise from the street down below. In short, we had a WONDERFUL week in Pamplona and this establishment deserves its #1 spot hands down. Muchísimas gracias al Gran Hotel La Perla, lo pasamos de cine. Hasta la próxima.

We have stayed at this hotel every year for the last 8 years when it was the Alma and the standards and service have always been excellent. Sadly, this is no longer the case having been taken over by Eurostars. The reception staff were as delightful as ever checking us in. The first shock came when we were told that the spa is no longer free but subject to a charge of 15 Euros per person for 1 hour. The spa was never busy so I can only conclude that this is a money making exercise by the new owners. If they did want to limit numbers they could simply employ a booking system without the need to charge. The better news on check-in was that we had been upgraded to a room with a terrace rather than just a balcony. The first task on arriving in the room was to make a coffee (no drink offered at reception as there always used to be). There was no milk in the room (and no complimentary water, only some in the fridge costing 4 Euros), so I rang reception to ask if they could bring some to our room. This quickly arrived but the receptionist was rather embarrassed to tell us that on this occasion there would be no charge for the milk but if we requested any more, there would be a charge. We could go to the bar ourselves and collect some if we wished. Not the sort of service we had when it was the Alma. The terrace had no furniture at all so I asked where this was. Apparently none of the rooms had any outside furniture. The previous owners had taken these items away and in the subsequent 3 months, the new owners had, apparently, been unable to source any outside furniture. The terrace was useless, therefore, unless you wanted to sit on the ground. We did pay to use the spa but had no bath robes in our room. Only when we arrived in the spa did we see someone else with a bathrobe. On checking with reception, it appeared that we should have had some in our wardrobe. The receptionist quickly found us 2 robes. If the hotel is now charging to use the spa, I would expect it to be in excellent condition. Sadly, 2 of the three shoulder jets were not working and, once again, there was no water available as there always used to be. We ordered food at the restaurant for our evening meal and I then asked to see the wine list only to be told that they didn't have a wine list but the waiter could recommend some to us. Just in time, we stopped him opening a bottle costing 45 Euros. A restaurant of this standard with no wine list seems extremely odd. In the morning, we went for breakfast and were asked our room number and told it was a buffet breakfast. We had several items from the buffet but I could not find any yoghurt. I was told they had none until some more was delivered. It seems very strange that a hotel of this standard should fail to keep supplies of such a basic breakfast commodity. No one approached us during our time in the restaurant to offer any other food for breakfast. On finishing I went to reception to ask if they had stopped

Das zentral gelegene Hotel kann man sehr gut anfahren. Zum Ausladen und Einchecken kann man prima vor dem Hotel parken. Amschließlich fährt man das Auto einmal ums Karrée in die nicht weit entfernte Tiefgarage. Der Service an der Rezeption und im Frühstücksraum ist sehr freundlich, der an der Bar weniger. Die Mitarbeiter dort waren nicht in der Lage, die Stehtische vor dem Hotel abzuwischen, sie waren immer schmutzig und klebrig. Die Zimmer und die Betten waren sehr gut, und auch das Frühstück ließ nichts zu wünschen übrig.

Großes Kino! Wunderschön restauriertes Haus. Zimmer geschmackvoll eingerichtet. Frühstück lecker und in toller Atmosphäre. Auto wird geparkt. Katzensprung in die Altstadt. Ausnahmslos freundliches Personal. Uneingeschränkte Weiterenpfehlung! 5 von 5.

We were driving from France to Spain and needed a nightly stop-over. Having been pleased with NH Hotels in the past we gave this one a try. Easy access to and from the highways, covered parking, spacious, comfortable and clean rooms and a good breakfast. Our only complaint was their free WiFi which we weren’t able to access. Family friendly as well.

Gutes Hotel der oberen Mitteklasse, sehr freundlicher Service, geräumige und saubere Zimmer, gutes Frühstück. Einziger Wehrmutstropfen: Parken nur gegen Reservierung möglich, ansonsten gleich nebenan im öffentlichem Parkhaus. Dort wurde aber mein Auto beschädigt.

We had a twin room (on a tour) facing the street but there was absolutely no noise. The windows were double glazed and easy to open. The room was spacious enough to open two suitcases without tripping over each other. The beds, although they seemed hard, were remarkably comfortable. The bathroom was a good size, shampoo, body wash and soap provided. Towels large and the shower over the bath was a good size, good water pressure and a welcome change. Breakfast was great. No cereal but hot choices as well as breads, hams,cheeses. Nice hot coffee that doesn’t come out of a machine. One issue was the lifts and this is just being picky. They stop at floors you didn’t request, they close VERY quickly and will continue to close even if you stand in the doorway. And they really are tiny! However would definitely recommend this hotel.

Excellent quiet hotel. Large bathroom. Big closet. The windows opened so you could get fresh air. Nice bed. Very comfortable. Great cafeteria/snack bar adjacent to the lobby. Bus stop was right outside the door. Plenty of dining options nearby. There was even a easy coin laundry a block away. Wonderful area, would highly recommend. A bit of a walk to the old town and bull run, but only 30 minutes walk.

The hotel is in an excellent location in Pamplona, but you cannot reach it by car - at least not with your own (perhaps taxis have a permit, I don't know). However, the parking option they offer is very convenient. You go to a very close-by public underground parking and give the ticket to the hotel front desk, which will charge you a discounted rate. Get the instructions from the hotel. The rooms were clean and modern, and the balcony looked out onto a square (Plaza Consistorial) right in front of the City Hall (Ayuntamiento), itself a very attractive old building. Breakfast is in the adjacent bar and good for what it is. Staff at the front desk is efficient and friendly enough; staff at the bar is more uneven - some very friendly and others less so. All in all a very convenient and reasonable option for a Pamplona vacation, very close to wonderful restaurants and the in the center of the old town. Recommended.

Das Zimmer ist groß und die Lage ist bequem, die überall leicht gehen kann. Denken Sie jedoch daran, genug Sachen für das Zimmer zu kaufen, da es wenige Sachen für Ihren Aufenthalt gibt.