We chose this hotel because of its great reviews. It is centrally located and in a peaceful location, The room was spotless although on the small side, and the balcony was just a window with bars. The staff were very friendly and helpful during our stay. However, a few days after our stay, we were informed that we had been charged for bathrobes which had never been provided to us in the first place. Although, the matter has now been resolved and the money refunded, the hotel's response in dealing with this matter was extremely disappointing and spoiled an otherwise pleasant trip to Mallorca.
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