Hotel Capo d'Orso Thalasso & Spa

Fantastique endroit, vue exceptionnelle, environnement très calme et le son de la harpe au petit déjeuner est merveilleux Personnel extrêmement efficace et gentil ! Notre suite avec terrasse avait une vue sublime sur la mer. Les pontons pour aller se baigner sont parfaits. La marina où vous pouvez louer un petit bateau pour approcher les eaux transparentes des îles Maddalena est parfaite.

La beauté époustouflante de la nature sublimée par des installations de qualité et un personnel charmant, toujours disponible. Les trois restaurants (l'Approdo pour ses pizzas sublimes au feu de bois, l'ile flottante pour sa cuisine raffinée sur un ponton au bord de l'eau, et le Paguro orchestré par Angelo) proposent d'excellents plats et vins sardes. Séjour inoubliable. Philippe & Nessy

We have just returned from our stay at the CAPO D'ORSO hotel after spending 10 nights at this beatiful location. I'll start with the negative points first, unfortunately we arrived at 1 in the morning due to an air traffic delay in the Uk and were told that the air conditionioning in our room wasn't working but they had put a portable unit in the room but boy was it noisy you couldn't sleep with it, it took nearly 36 hours till it was fixed, surely in a five star hotel you make sure the basic functionality is working. The second negative was that on one day (8th August) that we sat on the beach there was no drink service on the beach till 3.00 in the afternoon by that point we gave up and went elsewhere. The girl who came down occasionally was not interested in serving anyone. The previous day we were asked every 10 minutes if we wanted drinks! Total lack of management that day. The only other small gripe is that some days we never had any flannels on our daily room clean, I can't believe how may 5 star hotels don't get the basics right! Onto the positives we booked half board and ate in the GIL OLIVASTRI restaurant for breakfast and dinner, at breakfast there is music from a harpist and a good choice of food. For dinner a sumptuous 4 course meal was served every night, the menu was completely different every night which was refreshing. Claudio the head waiter (maitre D) kept the restaurant ticking perfectly which was highlighted on his day off as the service went severely downhill, which shows Claudio as a true leader and such a nice friendly man, nothing was too much trouble. A big thank you to Roberto who served us most days your service was impeccable. I approached the hotel before booking as I do not eat fish or salad and wanted to ensure that I would be catered for, I asked Galyana for an example menu and I was told that they could not share a menu in advance, all I wanted was an example menu. I was looking at a number of hotels and due to the very negative response I received from Galyana and considering the cost of this hotel I was not going to book if I don't know that I was going to be catered for. I was about to confirm another hotel after her poor response when I received a very lovely email from Francesco in Concierge who kindly sent me an example menu and also the full details of all the restaurants and can honestly say if I had not received that email I would not have booked the hotel. During our stay Francesco was superb with his service booking us taxi's at short notice and giving advice on local attractions. Francesco is a credit to the hotel, super efficient, friendly and knowledgeable, I wish all the staff could take a leaf from Francesco, he single handedly made our holiday. The pool could probably use a bit of love in its appearance, green on some of the walls on the side, but I personally primarily swam in the sea in any case. WE managed to find sunbeds most days without too many issues but we noticed the German and E