Hilux Courtyard

Very poor service. The rooms were kept in a poor condition. The bellhop was lost in another world during baggage collection. Poor service: - We were asked to wait in a suite room for 3-4 hours before getting the classic room we asked for thus proving the carelessness of the managing staff. In the suite room we stayed, there was a smell of cigarette smoking. When we brought it up to the reception asking was it a smoking room, they said it WASN'T a smoking room. After hearing this, we started questioning the professionality of Hilux Courtyard. Luckily we were staying for only one night and am writing this review 2 days after.

Very good property, nice and comfort recommended. But manager/reception desk is very eager to know the guests profession.

Our stay at hilux was really great. Though we spent very little time we wished we had more time. For a family of 2+1 this is the best. Checkin process and checkout process was made simple by hotel staff, professional and courteous. Tv stub was not working, it was promptly acknowledged by them.