Pros:
The staff were truly exceptional! Each person we met was warm, attentive, and went out of their way to make our stay comfortable. I especially want to highlight the restaurant team, it was a genuine pleasure meeting them every day.
The restaurant itself was incredible. Every meal was exquisite, and we tried a wide range of dishes and none of them disappointed. Honestly, I would return just for the dining experience alone. The breakfast was amazing too!
The views were breathtaking, and the location is absolutely stunning. The hotel property is also beautifully designed and visually impressive. It's super silent there so if you are looking to unwind and relax this hotel is perfect.
Cons:
I felt the property could benefit from some maintenance and upkeep. The overall design is lovely, but certain areas seemed to need a bit more attention. Cleanliness could be improved as well; there was a noticeable smell in the bathroom and some dust in window corners and on light fixtures. I’m extremely sensitive to dust, so I tend to check these details more closely and clean-up myself everywhere I visit, but the cobwebs and buildup were a bit more than I expected.
There weren’t many activities available within the hotel itself, and the pools were unheated which felt unusual given the cooler climate. However, after visiting multiple places in Khao Yai, it seems heated pools may not be common in the area, so this might just be a regional norm rather than a drawback specific to the hotel.
Neutral Note:
There are quite a few insects around, which is completely understandable considering the natural, forested surroundings. This wasn’t an issue for me, especially since the room had screen doors to help keep insects out, but it may be helpful for future guests to be aware.
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