River Hotel

Our hotel stay was awful. Construction work throughout the night on the road kept us up. When we checked in the night before, we found the front door closed and had to walk around to the back entrance. I had a sprained ankle, and dragging the suitcase was very difficult. The hotel hadn't informed us in advance that we needed to use the back door. When we arrived, the hotel was completely unattended. We called the number on the door to get the entry code, then found our key left at the front desk and let ourselves in. The room had a strong damp smell and was very dimly lit with no ceiling light – it was dark and humid. Early the next morning, my wife was woken by the road construction noise and went to take a shower. While I was still asleep, I was suddenly jolted awake by someone aggressively banging on the door demanding to be let in. I opened it, and a female staff member entered, saying water from our bathroom was leaking into the restaurant downstairs. My wife came out wrapped in a towel. The staff member went into the bathroom and said the shower curtain has to be hung inside the bathtub, not outside, otherwise water leaks downstairs, and "someone should have told us" about it. My wife replied that no one was there to receive us yesterday. The staff member explained it's a family-run hotel and her husband had taken their kids out. When she asked how long we were staying, she seemed unwelcoming. We packed up quickly and left. The breakfast wasn't good; everything was too salty. We were in a terrible mood. We checked out early. When I spoke to the staff member about their issues, her husband thought we should be the ones apologizing. This was absolutely the worst accommodation experience we've ever had in the UK. If you have other choices, avoid this hotel. It will completely ruin your trip mood.

本身就是過度住一晚，沒想到還低於預期。門前馬路修路，大型機械晚上還施工，好在雙層玻璃，聲音輕些，如果對這比較敏感，還是換別的酒店吧。通行不便，如果開車，不知道該怎麼繞了。 最不能接受的是房間裏油漆味很重，睡一晚趕緊走了

Enjoyed our stay,convenient,friendly and car parking. Area , sadly is disrupted by roadworks, however directions sent to us got us there without a problem.