Byward Suites

Actually the floor of the room need to be installed new or fix it. Flooring has gaps. Microwave and fridge was not working. We couldn't finish our food as it was cold and couldn't warm it because microwave was not working. There was no shower gel in the bottle. Basic amenities were missing.

Badly maintained. Cabinet doors falling off, huge gaps in flooring, smoke alarm taped over, open wires hanging down in hall and room, walls heavily gouged and black soot under the window, dirty floors, cigarette burn marks on nightstand. Whole thing needs to be repaired and repainted. Not worth the price compared to other suites in the area.

Great place to stay close to everything !! Great service !!

Portable AC should be removed (November) this would allow better closure of front window cutting on street noise and cold draft over bed area

I couldn't even get inside the hotel room, I didn't know there was going to be no receptionist! I arrived at midnight, and there was no one there!

I don't own a smart phone. They sent me an e-mail with my building code and apartment code before I left. I get there and they re-issued my building code one hour before I arrived. They shouldn't have done that. Tried the code they sent me 20 times and of course the door won't open. Had to find a pay phone and called the number. No one answered. ******* tried calling, no answer. I had to book another hotel and will be filling for a refund.

As a female solo traveller, the entrance to this property was concerning for me. There were apparent junkies at the entrance every time I was trying to enter and they watched me try to input the door code which made me very uncomfortable. With that being said, there are lots of security cameras inside the building. It very much feels like an apartment building as well, not a hotel vibe. The room itself was rundown. The couch had a stain on it, one of the kitchen cupboards was broken, the fan was broken and some of the flooring was not done properly. However, for the price in Ottawa this place is fantastic. I wouldn't recommend staying here for honey moon or anything fancy, but for a quick stay, it has a bed, a functioning kitchen and the location is unbeatable (other than the front door). Parking is also not included. I parked in the mall overnight and had to pay so factor that into your costs. Again this is a great stay for the price and I would stay again but as a female solo traveller, I wouldn't want to arrive by night.

A bit difficult to find the entrance and although I followed the instructions to the letter to enter the room at 3 pm the code in the room door was not working. Moreover, as I was taking a nap an attendant opened the door so I had to go out and clarify I was the traveller who booked the room. This person was confused but helpful as she reprogrammed the code to the door and it has been working since then. Ok place to spend a night but quite noisy location and poor condition of the floors and entrance hall, will likely not book again

Showed up no reception nobody answered phone at number listed front entrance full of needles on stairways ended up cancelling & staying somewhere else